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- ...and inquiries or escalate issues to the appropriate personnels or units. Support the HR team in coordinating employee training, development programs, and welfare. Timely and accurate recording and updating daily attendance on the ERP such as Sick leave, Casual...
- ...system implementation, aligning system configuration with operational processes and policies. 2. Develop and manage a team of well-trained, focused, and motivated Banking Services staff. 3. Manage centralized Banking operations & account opening functions to ensure...
- ...complaints and service issues promptly and effectively. Monitor reservations and room assignments to maximize occupancy and revenue. Train, mentor, and schedule front desk staff to maintain high service standards. Maintain accurate records of bookings, payments, and...
- ...You manage staff, handle guest interactions, and maintain a welcoming environment. Your role majorly often involves supervising, training, and performance management of front desk personnel, as well as handling guest inquiries, complaints, and special requests. REQUIREMENTS...
- ...services. Handle high-level customer escalations with professionalism and empathy. Continuously improve service delivery through training, process improvement, and innovation. Collaborate with logistics, sales, and operations teams to ensure seamless service....