120000 NGN per month
...language, and exceptional customer care skill etc.
Duties and responsibility
• Maintain stock reports and review stock levels of all products
• Procurement of goods and maintenance of procurement records
• Maintain sales and purchase records for products and ensure it’s...
...and software standards.
Meets with IT vendors to discuss software licenses, cost, hardware, audiovisual equipment, issues, and new products.
Purchases and installs IT hardware and software. Ensures completion of work orders in the IT ticket management system.
Reviews...
...on a mission to revolutionize the financial sector by offering innovative digital solutions and unparalleled customer service. Our products, Squareme and Fundr, are making strides in providing seamless and secure transactions to individuals and businesses across Nigeria...
...proposal on change initiatives SLA, policies and procedures
Escalations:
Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to CEO / Group team
Manage and provide solutions to escalations that have multiple processes /...
...engagement.
Monitor operational expenses and device budgeting systems
Supervise and Drive team adherence to development and production timelines.
Supervise quality assurance (Quality control).
Oversee the maintenance of Store Facility.
Perform all other...
...on knowledge of IP transport mechanisms
Good knowledge of Aviat, Cisco, Ericsson, Huawei and Tellabs transmission solution and products and future roadmap of transmission technology.
Stakeholder relationship management; customer service experience and orientation...
...Service Representative
Location: Ikoyi, Lagos
Job Summary
~ A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...
...Governance, Stakeholder Engagement, and drive adherence to overall quality assurance practices, as well as customer experience of product testing.
Qualifications
• Education:
• BSc. or HND in Electrical/Electronics, Computer Engineering, ICT or IT related discipline...
...received via channels such as email, social media, chat, phone calls, etc.
Collaborate with departments such as marketing, sales, product development, and customer support to ensure a cohesive customer experience.
Communicate customer insights and advocate for...
...management, and initiative implementation
Improve current processes and optimize organizational procedures for efficiency and productivity
Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project...
...engagements, and interactions with the Brand on all social media platforms
Manage social media profiles ensuring the brand, all products, events, and initiatives, and leverage digital platforms to increase online brand engagement.
Lead periodic brand audits and...
...Island, Lagos
Mission:
Development, management, and reporting on process automation.
Development, management, and reporting on product testing quality assurance (internal and external).
Description:
Act as a liaison between EB client success, solution...
...and health safety
Training and staff Development:
Identify the areas for development
Explore the new skills to enhance productivity
Oversee the Training Policy.
Education Requirements
A Minimum of a Bachelor’s degree in Business Administration with an...
...program and partnership managers in providing feedback and resolve complex problems.
6. Discover ways to enhance efficiency and productivity of procedures and people.
7. Apply change, risk and resource management principles when needed.
8. Read reports prepared...
...CUSTOMER SERVICE AGENTS
Location: IKOYI, LAGOS
Job details:
JOB DESCRIPTION:
Educate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.
Drive sales of mobile...
...Client Success MEs Nursery and Outbound Services
Mission
~ Ensure top-quality client service and support in the areas of EB Products fulfillment and service management tasks.
Description
Ensure zero bad debt on accounts through accurate account and product...