Our client is a Grocery Retail Chain startup for basic groceries with strong financial resources which is going to change the retail market in Nigeria. The Company’s values are honesty, reliability, and responsibility.

The Company is seeking to hire an eagle - eyed Loss Prevention/Customer Care Officer to monitor store entrances and exits, observing customers, analyzing security footage, and responding to incidents. He /she will be required to conduct surveillance, detect and act on suspicious activity, and ensure the recovery of stolen items.

Job Objective : The ideal candidate will support the Store Supervisor and Store Team in the execution of their daily task in the store.

Responsibilities shall include but not be limited to :

Checking movement of stocks and humans in the store, including shoplifters.

Constant observation on the stock kept on the shelves and changing rooms.

Handling incidents and discrepancies.

Actively involved in the stock take process.

Cross-checking customers’ receipts at the exit.

Handling issues relating to rift, fights, indiscipline, etc.

Assist in preparing reports by recording observations, information, occurrences, and surveillance activities.

Manage queue.

Helps in reduction in the loss percentage/pilferage.

Maintains organization’s stability and reputation by complying with legal requirements.

Requirements

Key Requirements :

OND/HND degree in any field from a recognized University.

Minimum of one year retail experience as a loss prevention/customer care (preferred)

Excellent verbal and written communication skills.

Superior observational skills.

Working knowledge of surveillance camera controls.

Knowledgeable on safety processes and procedures.

Ability to recognize unsafe working environments.

Must be able to work a flexible schedule.

Benefits

Compensation: Base Pay N80,000.00 monthly + Other interesting benefits

Loss Prevention Officer (Grocery Chain)