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- ...Job title : NOC Manager Job Location : Lagos Deadline : August 18, 2025 Quick Recommended Links Responsibilities Responsible for company's NOC teams ensuring effective management of staff and performance Development and enrichment of processes and procedures...
- ...complex, technical customer problems as well as rendering support services to Netcom technical teams and other technical teams within NOC internal and external SLA’s. • Documentation of trouble resolution using ticketing system (Netcare) ensuring all activities...
- ...Network Operations Center (NOC) Engineer Location: Lekki, Lagos, Nigeria Employment Type: Full-Time Experience Level: 2 - 4 Years Net Monthly Salary: 250,000 Overview We are seeking a skilled and proactive Network Operations Center...
- ...maintenance requests with effective technical solutions. Escalate complex issues to the appropriate internal technical support or NOC team. Maintain detailed service reports, installation checklists, and documentation for each visit. Customer Service & Communication...
- ...network uptime. Troubleshoot and resolve connectivity or hardware issues efficiently. Liaise with the Network Operations Center (NOC) for escalations and network status updates. Ensure safety and compliance with company protocols during all field operations....
- ...resolve network-related issues onsite. Respond promptly to service tickets and customer escalations. Collaborate with the NOC, support teams, and coordinators to resolve complex technical problems. Maintain clear documentation of service calls,...
- ...feedback on the efficiency of the Customer service process. Managing a Team of IT trainee or junior Customer support representives in NOC. Ensure Customer satisfaction and provide professional Customer support at all times. Build sustainable relationships and...
- ...interactions, transactions, comments and complaints. Managing a Team of IT trainee or junior Customer support representives in NOC. Ensure Customer satisfaction and provide professional Customer support at all times. Build sustainable relationships and trust...
- ...service tickets and maintenance requests. Escalate complex issues to internal support teams or the Network Operations Center (NOC). Maintain proper records of site visits, installations, and service reports. Customer Service & Relationship Management...
- ..., vulnerability mitigation, and risk assessments. Lead forensic investigations and post-incident reviews. Collaborate with NOC, SOC, and infrastructure teams for holistic security. Maintain accurate security documentation and network configurations....
- ...requirements, focusing on reliability, scalability, and performance. Team Coordination: Collaborate with the fiber implementation team, NOC provisioning team, and commercial team to ensure seamless operations and service delivery. Stakeholder Engagement: Work closely...
- ...Upstream External: Lead / play a key role in interactions with key project and producing asset partners, competitors, joint ventures, NOCs, industry associations, academia, industry forums such as conferences, and government agencies. Task and Responsibilities...
- ...reconfigurations. Interpret performance reports (e.g., RSL, QoS, throughput) and recommend optimizations. Liaise with TAC and internal NOC teams for escalations and patch/upgrade planning. Perform capacity planning and link budgeting assistance as needed....
- ...changes. Analyze performance metrics (RSL, QoS, throughput) and recommend optimizations. Coordinate with Huawei TAC and internal NOC teams for issue escalation and upgrades. Assist in link budgeting and capacity planning. Document RCA reports, SOPs, and...
- ...vulnerability mitigation. Lead incident response and forensic investigations for security breaches or outages. Collaborate with NOC, SOC, and infrastructure teams to ensure secure, stable, and high- performing network services. Maintain and update security...
- ...upstream terrain - and who's ready to hit the ground running. What You'll Be Doing Driving business growth with IOCs, NOCs & key players Spotting deals before they even hit the table Building partnerships that move the needle Leading proposal...
- ...Upstream External: Lead / play a key role in interactions with key project and producing asset partners, competitors, joint ventures, NOCs, industry associations, academia, industry forums such as conferences, and government agencies. Task and Responsibilities...
- ...Bachelor & degree in computer science, information technology, or a related field. Experience: Proven experience as a NOC Engineer or in a similar network operations role. Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP,...