Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the value chain.

Job Title: Hotel Receptionist

Location: Ikotun, Lagos

Employment Type: Full-time

Key Responsibilities

Greet guests warmly upon arrival and provide a professional, welcoming atmosphere
Handle guest check-ins and check-outs efficiently and accurately
Manage room reservations and respond to booking inquiries (phone, email, or walk-in)
Provide guests with information about hotel services, local attractions, and transportation
Address and resolve guest complaints or concerns promptly and politely
Maintain accurate guest records and update the hotel’s reservation system
Process payments and issue receipts using the POS or hotel software
Handle administrative tasks such as filing, emails, and phone calls
Coordinate with housekeeping, security, and other departments to meet guest needs
Ensure the reception area is clean, tidy, and presentable at all times

Requirements

Proven experience as a hotel receptionist, front desk officer, or similar role preferred
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Proficiency in Microsoft Office and hotel management systems (e.g., Opera, Cloudbeds, etc.)
Ability to multitask and work under pressure
Professional appearance and demeanor
Flexibility to work in shifts, including nights, weekends, and holidays.

Preferred Qualifications:

Minimum of SSCE/WAEC; diploma or certification in hospitality is an advantage with 2 – 4 years work experience.
Knowledge of multiple languages is a plus
Familiarity with cash handling and POS systems

Application Closing Date
15th July, 2025.

How to Apply: Interested and qualified candidates should send their CV to: nadrecruitmentng@gmail.com using the job title as the subject of the mail.

Hotel Receptionist at Natafamdavid Consulting Nigeria Limited