...well as relaying this information to relevant departments and management for actions.
Addressing client complaints, concerns, or escalations... ...with other departments such as marketing, credit, and operations to ensure a seamless and cohesive client experience.
Ensuring...
100000 NGN per month
...looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-...
...years, we have been able to discover and develop competencies in analysing and understanding business processes, cost drivers, and operational glitches that cause inefficiencies and issues in organisations. We have a wide range of customised business solutions developed...
...practice tests, accessing study materials online, or utilizing educational software effectively.
# Documentation and Record Keeping : Managing and organizing student records, exam registrations, and other documentation required for international exams, visa applications,...
...Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support....
...visa types, application procedures, required documentation, interview tips, and travel planning advice.
# Blog and Social Media Management : Managing the centers blog and social media channels to share educational content, exam updates, visa-related information,...