...questions to quickly understand the root of the problem.
Track computer system issues through to resolution, within agreed time limits.
Talk customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue....
...Communication & Organisational skills
• Strong Interpersonal Skills
• Must adapt self to dynamic profiles of users
• Not limited to specific modules but ready to get trained on all modules
in ERP and provide support accordingly
Benefits
Proximity...