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- ...benchmarks. Policy Development & Compliance Develop and maintain customer service policies aligned with global aviation standards (IATA, ICAO, NCAA). Ensure compliance with regulatory mandates for passenger rights, safety, and accessibility. Manage the...
- ...airline and hotel booking platforms. Interpret and apply complex client travel policies, fare rules, and supplier contracts. IATA Certification required Handle a high volume of email and phone requests from travel desk officer and directly from individual...
- ...service skills Knowledge of Nig.CARs Knowledge of Ground Handling Operations will be of advantage especially dangerous goods, IATA etc. Ability to develop working partnerships with all departments and other airlines at the airport Analytical and forward...
- ...providers, or tourism authorities to drive distribution and market access. Experience & Qualification: In-depth knowledge of IATA commercial standards, BSP processes, and partnership frameworks. Strong commercial acumen with ability to model partnership ROI,...
- ...requirements for transportation of dangerous goods as laid out in ICAO Technical instructions on transportation of dangerous goods by air/ IATA DANGEROUS GOODS relation to other cargo requiring special handling ensure laid out procedures rules and regulations are adhered to....
- ...Officer (CTO) to lead our ticketing operations in Kano. The CTO will oversee ticketing staff, ensure compliance with airline policies and IATA standards, and maintain efficient, accurate, and customer-centric ticketing services. Key Responsibilities: Lead and...
- ...regular vendor reviews. 4) Compliance, safety & quality • Ensure compliance with local and international logistics rules (customs, IATA/IMO where applicable), food safety standards and temperature-sensitive handling. • Maintain incident reporting, investigations and...
