Flutterwave was created on the belief that all Africans should be able to participate and succeed in the global economy. To achieve this goal, we have created a secure payment infrastructure that enables consumers and businesses (both African and international) to send and receive payments in a convenient borderless manner.

1). Senior Manager, Country Compliance Officer

Location: Lagos

Employment Type: Full-time

The Role

The Country Compliance Officer will be responsible for oversight and compliance with local in-country regulations for all of Flutterwave’s products and services offered within the jurisdiction.
The Country Compliance designs regional compliance policies, procedures and practices that adhere to global and regional regulatory requirements and serves as a subject matter expert for regional regulatory requirements. This role will report into the AVP, Country Compliance Oversight with a dotted line to the in-country Chief Compliance Officer.

Key Responsibilities

Oversee and implement the strategies, policies, and design procedures for country compliance programs in line with global and jurisdictional regulatory requirements and industry standard best practices.
Country Compliance Officer may also serve as the local Money Laundering Reporting Officer, responsible for ensuring potentially suspicious activity is reported to regulators in a timely manner.
Draft and submit for approval regional addendums to Flutterwave’s compliance-related policy and procedure, as required, to design controls and processes that meet or exceed local regulatory requirements and expectations.
Monitor, evaluate, and report on the effectiveness of regional compliance policy, procedures, processes, systems, and technologies, escalating potential risks and making recommendations for improvements and implementing necessary changes.
Proactively identify when regional/local compliance requirements differ from Flutterwave’s global standards, particularly regulatory requirements or expectations more stringent than Flutterwave’s global standards.
Adhere to a global regulatory change management program to maintain a comprehensive and integrated approach to compliance.
Maintain register of jurisdictional regulatory requirements for registration in the local jurisdiction.
Oversee regulatory exams from local regulator(s) and manage responses and proposed remediation efforts in coordination with the Country Compliance Oversight Manger.
Develop and present regional compliance reporting for local senior management and board reporting. Escalate risks and issues as appropriate and in line with global reporting standards.
Develop and track various compliance monitoring metrics, key performance indicators, key risk indicators, and key control indicators to ensure consistent framework, standards, and risk tolerances are followed throughout the local jurisdiction.
Establish and maintain strong relationships with internal stakeholders with relevant subject matter expertise to stay updated on global and regional compliance regulations, best practices, and emerging trends.
Collaborate with cross-functional teams through coordination with the Country Compliance Oversight Manager, including Legal, Professional Services, Risk Management, and Operations, to drive compliance initiatives, resolve issues, implement controls, and suggest enhancements.
Collaborate with and seek guidance from advisory counterparts in Compliance to understand the underlying purpose of company policy as well as any nuanced regional requirements. Liaise with Compliance counterparts regarding local trends, financial crime typologies, or other issues that may warrant attention within the centralized compliance functions.
Assist with recruiting, hiring, and training of qualified, competent local compliance staff, as required. Escalate any staffing requirements or concerns for the local jurisdiction.
Ensure appropriate escalation of identified compliance issues to relevant stakeholders and senior management.
Manage short-term deadlines as well as long-term strategic initiatives.

Qualifications

Bachelor’s Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced Degree preferred.
Minimum of 10 years of experience in a leadership role regarding regulatory compliance oversight with extensive knowledge of BSA/AML, payment processing and digital payment regulations and best practices preferably at a financial institution. Strong command of local regulations and enforcement trends across various areas of compliance.
Ability to drive, implement, oversee and manage regional policies and procedures to ensure global and local compliance with regulations and best practices.
Proven track record of successfully managing regulatory compliance functions, implementing best practices, and driving process improvements.
Excellent analytical, problem-solving, and decision-making abilities. Must possess ability to understand and anticipate broader impact of enhancement initiatives and engage appropriate stakeholders.
Effective communication and presentation skills, with the ability to influence and collaborate with stakeholders at all levels.
Ability to navigate complex regulatory environments and adapt to changing regulations.
Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) are highly desirable.

Application Closing Date
Not Specified.

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2). Manager, Operations Excellence

Location: Lekki, Lagos (Hybrid)
Job Type: Full time

The Role

Flutterwave is seeking highly skilled and experienced We are seeking a highly skilled and experienced Manager, Operations Excellence to join our dynamic team.
As the Operations Excellence Manager within the Risk and Compliance Operations team at Flutterwave, you will be key in driving operational efficiency, process optimization, and change management initiatives to ensure compliance with regulatory requirements and mitigate operational risks.
You will lead cross-functional projects, implement best practices, and leverage data-driven insights to enhance operational effectiveness within the risk and compliance functions.

Responsibilities
Operational Efficiency:

Identify opportunities to streamline processes, eliminate redundancies, and automate manual tasks within the Risk and Compliance Operations teams.
Develop and implement strategies to optimize resource allocation, enhance workflow efficiency, and reduce operational costs.

Process Optimization:

Conduct process mapping, gap analysis, and root cause analysis to identify areas for process improvement and optimization.
Work collaboratively with cross-functional teams to redesign processes, standardize procedures, and implement sustainable solutions.

Continuous Improvement:

Drive a culture of continuous improvement by fostering innovation, encouraging feedback, and promoting learning and development initiatives.
Monitor key performance indicators (KPIs), performance trends, and industry benchmarks to identify opportunities for improvement and innovation.

Training and Development:

Provide training, coaching, and support to employees at all levels of the organization to build capabilities, enhance skills, and promote a culture of operational excellence.

Data Analysis and Insights:

Analyze data, trends, and performance metrics to identify opportunities for improvement, make data-driven conclusions, and drive strategic initiatives that enhance operational efficiency and effectiveness.

Change Management and Collaboration:

Drive positive outcomes and achieve strategic objectives through process updates, technology implementations, and organizational transformations while leading and supporting change initiatives.
Serve as a liaison between the risk and compliance operations team and other departments to facilitate communication, knowledge sharing, and coordination of efforts.

Required Competency and Skillset to be a Waver

Bachelor’s Degree in Business Administration, Finance, Risk Management, or related field. Master’s degree or professional certification (e.g., Six Sigma, Lean, PMP) preferred.
A minimum of 6 years of experience in operations management, process improvement, or project management within the financial services or technology industry is required.
Strong understanding of risk management principles, regulatory requirements, and compliance frameworks relevant to the financial technology sector.
Demonstrated ability to lead cross-functional projects, drive change, and achieve measurable results in a fast-paced, dynamic environment.
Excellent analytical skills, including the ability to interpret data, identify trends, and make data-driven decisions to achieve operational excellence.
Effective communication skills with the ability to influence stakeholders, build consensus, and present complex information clearly and concisely.
Strong leadership skills with the ability to inspire and motivate teams, foster a culture of collaboration and innovation, and drive performance excellence.
Integrity and a commitment to uphold ethical standards.
Strong problem-solving and decision-making abilities.
Ability to handle sensitive information with discretion.
Adaptability and willingness to learn in a fast-paced environment.
Always willing to improve knowledge and skills.
Strong organizational and time-management skills.

Application Closing Date
Not Specified.

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3). Manager, Investigations & Loss Prevention

Location: Lekki, Lagos (Hybrid)
Job Type: Full time

The Role

Flutterwave is seeking highly skilled and experienced We are seeking a highly skilled and experienced Manager, Investigations and Loss Prevention to join our dynamic team.
As the Investigation and Loss Prevention Manager at Flutterwave, you will safeguard our company’s assets and reputation by effectively managing investigations into critical incidents, collaborating with law enforcement agencies, and implementing initiatives to prevent fraud.
You will liaise between Flutterwave and law enforcement, providing evidence and delivering concise updates to our leadership team.
Additionally, you will work closely with other divisions within the industry to coordinate recovery efforts, share information, and develop strategies to combat fraudulent activities.

Responsibilities
Investigation Management:

Lead and oversee investigations into critical incidents, including law enforcement inquiries, fraud claims, security breaches, and other illicit activities.
Gather evidence, interview, and analyze data to identify root causes and responsible parties.
Document findings, maintain accurate records, and prepare detailed reports for internal and external stakeholders.

Law Enforcement Liaison:

Serve as the primary point of contact between Flutterwave and law enforcement agencies.
Coordinate with law enforcement officials to provide evidence, facilitate investigations, and support legal proceedings.
Maintain open communication channels and establish productive relationships with relevant authorities.

Leadership Reporting:

Provide clear, concise updates to the company’s leadership team regarding ongoing investigations, significant findings, and potential risks.
Present recommendations for corrective actions and risk mitigation strategies to minimize future incidents.

Collaboration and Information Sharing:

Collaborate with other divisions within the industry to share best practices, exchange information on emerging threats, and coordinate efforts to combat fraud.
Participate in industry working groups, forums, and initiatives focused on fraud prevention and cybersecurity.

Fraud Prevention Initiatives:

Develop and implement proactive measures to prevent fraud, including enhancing internal controls, deploying fraud detection technologies, and implementing employee training programs.
Continuously improve fraud prevention strategies by staying informed on industry trends, regulatory developments, and emerging threats.

Frequent Travel:

Conduct frequent travel to collaborate with law enforcement agencies and support ongoing case efforts.
Some travel may require multiple overnight stays to facilitate effective coordination and communication.

Required Competency and Skillset to be a Waver

Bachelor’s Degree in Criminology, Law Enforcement, Business Administration, or related field. Law enforcement or military background preferred.
Minimum of 6 years’ experience with fraud detection techniques, forensic methodologies, and legal requirements related to investigations.
Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
Demonstrated ability to build and maintain effective relationships with law enforcement agencies, regulatory authorities, and industry partners.
Analytical mindset with the ability to analyze data, identify patterns, and make data-driven decisions.
Strong leadership skills with the ability to influence and drive change across the organization.
Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) are highly desirable
Integrity and a commitment to uphold ethical standards.
Strong problem-solving and decision-making abilities.
Ability to handle sensitive information with discretion.
Adaptability and willingness to learn in a fast-paced environment.
Always willing to improve knowledge and skills.
Strong organizational and time-management skills.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:

The post Vacancies at Flutterwave first appeared on Jobnow Nigeria .

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