Search Results: 2 vacancies
...interact with clients in a friendly and professional manner, addressing enquiries, resolving issues, and ensuring overall satisfaction
- Email Management: effectively manage and organise clients' emails, ensuring timely responses and maintaining a high level of...
...system issues through to resolution, within agreed time limits.
Talk customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues to appropriate internal teams (e.g. software...