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- ...DESCRIPTION/RESPONSIBILITIES: Your role as Community Associate in AfricaWorks is to be the first point of contact, to manage our front desk on a daily basis and to perform a variety of operational & administrative tasks: # Customer Service & Satisfaction: #...Remote job
- ...Track and report on whether we are meeting our SLAs and turnaround times. Systems and Process Management: Set up and manage Zoho Desk to help the team work efficiently. Create workflows, automation rules, and ticket routing to speed up work. Design templates...