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- ...Job Summary: The CSR serves as the first point of contact for agents and customers, resolving issues via support channels. Key Responsibilities: Handle inquiries via phone, WhatsApp, email, and CRM tools. Track and close customer complaints and technical...
- ...We are looking for an experienced and motivated Customer Support Team Leader to head our client’s support operations in Nigeria . In... ...the Nigerian market. Assist with recruiting, training, and managing a team of customer support representatives. Develop and...
- ...recruiting, manpower outsourcing, payroll management, business process outsourcing and... ...easing business burdens. Job Title: Customer Service Manager Location: Akinyele,... ...satisfaction and provide professional customer support. Requirements ~ Possess a minimum of...
- ...for pasta and peppersoup. Job Title: Customer Service Representative Location: Ibadan... ...relationships, offering continuous support, and proactively working with the online... ...to improve overall service delivery. Manage customer data, profile update, and growth...
- ...Performance Index/Appraisal, Employee Labor Law Relations & Compliance, HR Information and Payroll Management and Training And Development/Career Management. Job Title: Female Customer Service Representative Location: Akobo-Ibadan, Oyo Work Schedule: Monday to Friday...
- ...Job Summary: The DSO manages on-site terminal troubleshooting and POS repairs to reduce downtime and improve agent satisfaction... ...reconfigured terminals. Liaise with vendors and OEMs for tech support and escalations. Conduct quality control checks after device...
- ...focus on three key areas; Human Resource Management, People Placement and Learning &... ...economical complete service. Job Title: Customer Service Representative Location: Onireke... ...2-3 years experience Proven customer support experience or experience as a Client Service...
- ...Lacare Staffing Solutions – Our client, a Reputable Painting Company, is recruiting to fill the position below: Job Title: Customer Service Officer Location: Ibadan, Oyo Employment Type: Full-time Requirements ~ Candidates should possess relevant qualifications...
- ...recruiting agency with years of professional experience. Job Title: Customer Representative/Office Assistant Location: Akala Express-... ...~ As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery....
- ...services provider committed to providing customers with unparalleled access to smart,... ...customer experiences across Kolomoni’s support channels, including voice calls, chat, WhatsApp... ...Multichannel Support Handling: ~ Manage incoming customer inquiries via phone, chat...
- ...needs of their business. Job Title: Customer Relationship Officer Location: Ibadan... ...delivery. Provide reports and insights to management on customer needs and satisfaction... ...experience in customer service, client support, or relationship management. Excellent...
- ...services provider committed to providing customers with unparalleled access to smart,... ...superior customer service across all digital support channels within the personal banking segment... ...role oversees daily digital operations, manages a team of CX professionals, monitors...
- ...services provider committed to providing customers with unparalleled access to smart,... ...daily operations of the Personal Banking support team, ensuring timely, high-quality service... ...customer support. The role involves managing support queues in real time, coaching team...
- ...services provider committed to providing customers with unparalleled access to smart,... ...merchant satisfaction. The supervisor will manage a team of agents responsible for... ...Coordination: Liaise with the hardware support or device management teams to log and monitor...
- ...services provider committed to providing customers with unparalleled access to smart,... ...is responsible for end-to-end merchant support operations, ensuring timely, efficient,... .... Key Responsibilities POS Hotline Management: Oversee hotline responsiveness with...
- ...messages, or scheduling appointments. Respond to a variety of customer requests and inquiries via the telephone or in person over the... ...and also provide refreshments where available Seek Management approval on waivers and refund on behalf of clients or customers...
PWAN GROUP
Ibadan, Oyoa month ago - ...Microfinance Bank is a financial services provider committed to providing customers with unparalleled access to smart, personalized, and convenient... .../ POS is responsible for providing responsive and efficient support to merchants via multiple channels including the POS hotline,...
- ...Job Purpose The Channel Manager – Mobile will take full ownership of the Kolomoni... ...execute the mobile channel roadmap based on customer insights and business goals. ~... ...continuous enhancement. 5. Operations, Support, and Risk ~ Ensure app uptime, stability...
- ...Job Summary: The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability.... ...understanding of platform features. Facilitate onboarding sessions and support documentation compliance. Requirements HND/BSc in...
- ...saving, transacting, inviting others). This position also manages Kolotreat, Kolomoni’s branded rewards system, which powers cashback... ...who works fluidly across Product, Marketing, Compliance, and Support. Creative about how to reward behavior, and rigorous in...
- ...kept ourselves “ahead of the curve”. Job Title: Administrative Manager Location: Ibadan, Oyo Employment Type: Full-time... ...and demonstrate strong organizational and leadership skills to support smooth office functioning and departmental efficiency. Key Responsibilities...
- ...Our client is seeking to contract a Regional Sales Manager, in Ibadan, Oryo State, Nigeria. Job Description The Regional Sales... ...distribution channels and partnerships, while in compliance with the customer’s global policy. Collaborate & manage each distributor or...
- ...candidates to fill the position below: Job Title: Key Accounts Manager Location: Ibadan, Ogbomosho, Oyo Job Type: Full time... ...merchant resolve issues / complaints on the spot or escalate to customer support when necessary. Coordinating pre-sales and post-sales follow...
Fort Knox Outsourcing
Ibadan, Oyoa month ago - Job Summary: The Assistant Production Manager supports the Production Manager in overseeing the daily operations of the production floor, ensuring efficient production processes, quality output, compliance with health and safety regulations, and timely delivery of products...
AG INDUSTRIES LTD
Ibadan, Oyo15 days ago - Job Summary We are seeking an experienced Construction Project Manager to oversee the delivery of a commercial construction project in Ibadan. This is a 6-9 month contract role requiring strong leadership, coordination, and technical project management skills. Our client...
Dexnova consulting limited
Ibadan, Oyo10 days ago - ...candidates to fill the position below: Job Title: Key Accounts Manager Location: Ibadan, Ogbomosho, Oyo Job Type: Full time... ...merchant resolve issues / complaints on the spot or escalate to customer support when necessary. Coordinating pre-sales and post-sales follow...
Fort Knox Outsourcing
Ibadan, Oyoa month ago - ...Position: Power House Manager Contract: 3-year renewable contract Location: Ibadan DUTIES: Manage and control all powerhouse activities. Supervise general maintenance of powerhouse operations to ensure consistent...
- ...motivated sales representative to join our insurance company. As a Manager you will play a role in expanding our client base, achieving the Company's objectives with a focus on providing exceptional customer service. *Requirements* . Team building capacity · Proven...
Cornerstone Insurance
Ibadan, Oyoa month ago - Develop and implement operational policies and procedures for efficient operations. Enhance systems, processes, and best practices. Manage day-to-day operations, overseeing the operations team and department. Ensure organizational processes comply with legal...
Yog motorcycle spare-parts
Ibadan, Oyoa month ago - ...Full-time Job Description The Customer Experience Cashier is responsible for... ...customer service, promoting repeat sales, and supporting the sales and operations teams. The... ...Cashiering and Transaction Management: Promptly generate accurate sales invoices...
