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- ...an advantage Exposure to call center/BPO operations is a plus Basic understanding of workforce management concepts is an added... ...problem-solving skills Strong attention to detail and reporting/documentation skills Good communication and computer literacy skills
- ...explain product features, benefits, and usage to customers. Resolve basic customer inquiries and escalate complex issues appropriately.... ...i.e Hausa, Igbo or Yoruba is an added advantage. Basic computer literacy and ability to use CRM or call systems Can work 24-hour...
- ...short-form social media content and current content trends. Ability to create strong hooks and compelling visual narratives. Basic knowledge of colour grading, sound design, subtitles, transitions, and motion graphics. Understanding of branding, social media marketing...
