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- ...Availability and visibility. Monitor competitor activities and market trends. Build and maintain strong retailer relationships. Collect customer feedback and resolve issues promptly. Manage stock levels and ensure accurate cash remittance. Maintain sales...
- ...and operational standards. Resolve customer issues promptly to maintain high satisfaction and retention levels. Credit, Collections & Risk Management Enforce credit policies and ensure adherence to approved credit limits. Monitor outstanding balances...
- ...and practices, including but not limited to reporting, disclosure, financial reporting, and accounting principles. Skill in collecting and analyzing data, evaluating information and systems, and drawing logical conclusions. Good skill in planning and project...
- ...Quick Recommended Links About the Role As a Field Recovery Agent, you will play a crucial role in ensuring the timely collection of loan repayments. Your primary responsibilities include monitoring and rehabilitating accounts in arrears through the effective...
- ...Business Administration, Finance, Economics, or a related discipline. Minimum of 1–2 years’ experience in loan recovery, debt collection, or a similar role within a financial institution or MFB. Sound knowledge of loan recovery processes and applicable regulatory...
- ...Monitor sales credit and portfolio performance metrics; implement corrective actions where required. Collaborate with risk and collections teams to minimise fraud exposure delinquency and losses. Review delinquency and recovery reports and implement effective...