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- ...approach and customer-centric values drive us to create meaningful connections with our clients. Position Overview As a Collections Agent at Renmoney, you will play a crucial role in contacting customers to follow up on outstanding payments, negotiate repayment...
- ...Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor...
- ...discrepancies. Supervise and guide Account Assistants in their daily tasks to ensure efficiency and accuracy. Follow up on collections across all payment channels, including POS, bank transfers, cash, and other payment methods, and handle customer refunds as necessary...
- ...and meet turn-around-times and other required metrics. Maintain Integrity of managing subscriber data/information. Ensure the collected customer data is kept confidential and used specifically for the purpose of its collection. Identify and report on customer...
- ...care policies. Requirements Bachelor’s degree in business, finance, or a related field. Minimum of 2 years’ experience in collections or field recoveries. Knowledge of debt recovery principles and legal processes. Strong analytical, communication, and...
- ...analyzing the deviation between actuals and commitments for quick corrective plans Manages the benchmarking weekly/monthly data collection and review process and corrective action plans in collaboration the Growth. Benchmark and standardization of approaches...
- ...strategic decision-making and improve organisational outcomes. Identify and assess valuable data sources, automating data collection processes for efficiency. Pre-process structured and unstructured data to ensure quality and usability for analysis....
- ...front-of-house teams to ensure smooth order fulfillment. Support outbound calls for order confirmations, follow-ups, or feedback collection as needed. Key Skills & Qualifications ~ Minimum of SSCE / OND; additional training in customer service is a plus. ~1 – 2...
- ...policies. Requirements Bachelor's degree in business, finance, or a related field. Minimum of 2 years’ experience in collections or field recoveries. Knowledge of debt recovery principles and legal processes. Strong analytical, communication, and...
- ...their roles. Develop and implement effective recovery strategies that balance our commitment to customer care with the need for collections. Monitor performance metrics and provide regular feedback to your team to help them grow and improve. Engage with...
750000 NGN per month
...management, with at least 3 years in a senior leadership role. • Proven knowledge of credit risk assessment, loan structuring, collections, and regulatory compliance. • Experience in banking, microfinance, fintech, or financial services is highly desirable. ⸻...FIDALY GLOBAL LIMITED
Ikoyi, Lagos22 days ago- ...and meet turn-around-times and other required metrics. Maintain Integrity of managing subscriber data/information. Ensure the collected customer data is kept confidential and used specifically for the purpose of its collection. Identify and report on customer...
500000 NGN per month
...master systems, ERP system & accomplish data warehousing. 3. Identifying areas for improvement in logistics accounting, payments, collections & expenses. 4. providing insight to the stake holders on the Expenses, cost savings, recoveries, taxes etc. 5. Working with...DAYTONA
Ikoyi, Lagos26 days ago- ...Technologies: Oversee the installation of ITS infrastructure, such as traffic signal controllers, variable message signs, automatic toll collection systems, and other intelligent transport technologies. •Testing and Validation: Ensure the proper testing and validation of ITS...
- ...process improvement Description Ensure Key Customer Data is adequately captured and prompt documentation of transactions and collect data and information on customer care needs/issues. Monitor Accounts as assigned by partners. Prepare standard and ad hoc reports...
