Search Results: 2 vacancies
...and policies among management and team members.
Managing the floor, adherence to schedule. Problem resolution. Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Training and development of staff....
...Take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
Act as mentor and coach to team members while fostering an environment of mutual respect and trust among senior- level team members.
Motivate and support...
