Function: Customer Advocacy
Reporting to: Head, Corporate Customer Care
Location: Lagos
Travel Frequency: Rarely
Purpose of the Job
The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers...
60000 NGN per month
Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.).
Provide accurate and helpful information to address customer questions, concerns, and complaints.
Assist customers in navigating products or services, resolving...
60000 NGN per month
Receiving or making a high volume of calls from or to customers.
Striving to achieve first call resolution and maintain the quality of service provided by the call center.
Using listening skills to understand the needs and complaints of the customer before offering them...
IT Customer Acquisition L2 Support JOB Description
• Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
• Code applications in accordance...
...Job title : Customer Service Manager jobs in Lagos Job Location : Lagos Deadline : June 03, 2024 Quick Recommended Links Job Summary
We are hiring a Customer Service Executive with excellent communication skills and a great work ethic to manage customer request...
...Job title : Customer Care Officer jobs in Lagos Job Location : Lagos Deadline : May 18, 2024 Quick Recommended Links Job Description
The Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through...
...Job title : Customer Service Executive jobs in Lagos Job Location : Lagos Deadline : May 14, 2024 Quick Recommended Links Responsibilities:
Greet guests and provide them with superb customer service.
Ensure the reception is neat, presentable, and equipped with...
...Job title : Customer Service Representative jobs in Lagos Job Location : Lagos Deadline : May 15, 2024 Quick Recommended Links Job Description
Manage large amounts of incoming and outgoing phone calls
Generate sales leads
Identify and assess customers' needs...
...Job title : Customer Experience and Data Analyst jobs in Lagos Job Location : Lagos Deadline : May 29, 2024 Quick Recommended Links To Carry Out Your Role…
You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting...
...Job title : Customer Support Officer jobs in Lagos Job Location : Lagos Deadline : May 18, 2024 Quick Recommended Links Job Description
Analyze and optimize the end-to-end customer journey, identifying pain points and opportunities for improvement.
Collaborate...
...Job title : Customer Insight Officer jobs in Lagos Job Location : Lagos Deadline : May 18, 2024 Quick Recommended Links Job Overview
Managing data, recognizing patterns, and identifying relationships to develop a customer-centric communication strategy for better...
...Job title : Customer Helpdesk Team Lead jobs in Lagos Job Location : Lagos Deadline : May 30, 2024 Quick Recommended Links Job Description
We are looking for an experienced Customer helpdesk team lead to provide excellent customer service.
You would be responsible...
...Job title : Customer Service Officer jobs in Lagos Job Location : Lagos Deadline : May 09, 2024 Quick Recommended Links Work Hours: 8am - 5pm (Mondays - Saturdays)
Duties and Responsibilities
Respond to all customer enquiries by mail, text message, phone calls...
...Job title : Customer Success Executive jobs in Lagos Job Location : Lagos Deadline : June 02, 2024 Quick Recommended Links RESPONSIBILITIES
Support day to day contacts at the client, contributing to the achievement of client satisfaction targets
Build effective...
...Job title : Customer Success Specialist jobs in Lagos Job Location : Lagos Deadline : May 30, 2024 Quick Recommended Links Position:
As a Customer Success Specialist at Flex Finance, you will play a key role in ensuring our clients' satisfaction and success....
...Job title : Customer Support (NYSC / Intern) jobs in Lagos Job Location : Lagos Deadline : May 14, 2024 Quick Recommended Links Job Responsibilities
Provide first layer of support to our customers by picking up calls and attending to their requests
Ensure prompt...
...Providing world class customer service when handling incoming and outgoing customers’ calls.
Take appropriate action to efficiently resolve issues.
Accountability - Taking responsibility for resolving customers’ complaints/issues from beginning to end.
Feedback...
...Job title : Customer / Sales Representative jobs in Lagos Job Location : Lagos Deadline : May 30, 2024 Quick Recommended Links Job Description
~ We are looking for a passionate and driven Remote Customer / Sales Representative to join our team! In this role, you'...
...Job title : Customer Success Specialist jobs in Lagos Job Location : Lagos Deadline : June 03, 2024 Quick Recommended Links Our client is looking to hire a dedicated Customer Success Specialist to join their team. The ideal candidate will be passionate about customer...
...comprehensive view of the complicated and dynamic marketplace that businesses must navigate in order to innovate and flourish.
Title: Customer Success Executive
Location: Lagos
Employment Type: Full-time
Responsibilities
Support day-to-day contacts at the...
...Job title : Customer Support Manager jobs in Lagos Job Location : Lagos Deadline : May 26, 2024 Quick Recommended Links Description
We are looking for a Customer Support Manager at NXT Grid Nigeria, a one-stop shop for solar mini-grids, that makes it simple and...
...Job title : Customer Relationship Officer jobs in Lagos Job Location : Lagos Deadline : May 10, 2024 Quick Recommended Links Primary Goal
~ To cultivate and maintain strong, lasting relationships with clients to drive customer satisfaction, increase customer loyalty...
...Job title : Customer Service Representative jobs in Lagos Job Location : Lagos Deadline : May 23, 2024 Quick Recommended Links ABOUT THE ROLE
The Customer Service Representative is responsible for answering incoming calls from various customers in a pleasant and...
...Job title : Customer Success Manager jobs in Lagos Job Location : Lagos Deadline : May 22, 2024 Quick Recommended Links Job Description:
We are looking for a dedicated and customer-focused individual to join our team as a Customer Success Manager. As a Customer...
...Job title : Customer Services Officers jobs in Lagos Job Location : Lagos Deadline : May 15, 2024 Quick Recommended Links Job brief
The customer service officer(Receptionist), reporting to the hospital Administrator/manager will be responsible for answering incoming...
...Job title : Fashion Customer Service Representative jobs in Lagos Job Location : Lagos Deadline : May 12, 2024 Quick Recommended Links
Working Days: Mon - Saturday (Alternate Saturdays)
Working hours: 8am-5pm
Salary: N180,000 -N200,000
Responsibilities...
...A culinary Company is recruiting to fill the following position:
Title: Customer Care Personnel
Location: Lagos
Employment Type: Full-time
Requirements
Candidates should possess OND/HND qualification.
Relevant working experience.
Candidate must articulate...
...the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population.
Title: Customer Success Executive
Location: Lagos
Employment Type: Full Time
Job Summary
Nielsen Customer Success team is a modern service...
...Job title : Customer Care Representative (E-Commerce) jobs in Lagos Job Location : Lagos Deadline : May 15, 2024 Quick Recommended Links Role Overview:
Are you passionate about customer service and ready to make a difference in the world of e-commerce? We're seeking...
...PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission to help entrepreneurs across Africa build more customer-centric businesses. With our business phone systems,...