Location

Asaba, Delta State – Nnebisi Road (Hybrid: 3 days in-office, 3 days remote)

Employment Type

3-Month Contract (with potential for full-time conversion based on performance)

Preferrably NYSC CORPER

About Castville Solutions

Castville Solutions supports healthcare businesses especially pharmacies with recruitment, training, and operational solutions to help them grow and run efficiently.

Role Summary

We are looking for a proactive Business Support Associate to support our client acquisition efforts while managing and growing our professional community.

This is a hybrid role combining sales support, community engagement, and basic operational support. The ideal candidate is confident speaking with clients, organized, and able to take initiative.

1. Key Responsibilities

Sales & Marketing Support

Make cold calls and outreach to potential clients (pharmacies and healthcare businesses)

Engage leads from marketing campaigns and social media

Clearly communicate our services and respond to inquiries

Follow up with prospects and maintain consistent communication

Provide feedback from client interactions to improve marketing efforts

2. Community Management (Core Responsibility)

Manage and grow the company’s WhatsApp community

Drive consistent engagement (posts, conversations, updates)

Respond to inquiries and maintain an active, valuable community

Support the creation and engagement of new communities where necessary

3. Operations & Recruitment Support

Post and update job openings on the company website

Assist with candidate communication and follow-ups

Support the recruitment team with simple coordination tasks when needed

Key Requirements

1. 1–2 years experience in sales, customer service, or administrative roles

2. Strong communication skills (phone, WhatsApp, and written)

3. Comfortable with client outreach and engagement

4. Organized, reliable, and proactive

5. Basic digital skills (Google Docs, spreadsheets, WhatsApp)

Requirements

1. 1–2 years experience in sales, customer service, or administrative roles

2. Strong communication skills (phone, WhatsApp, and written)

3. Comfortable with client outreach and engagement

4. Organized, reliable, and proactive

5. Basic digital skills (Google Docs, spreadsheets, WhatsApp)

6. Preferrably NYSC Corper

Business Support Associate (Sales & Community)