Job Summary

We are seeking highly driven and detail-oriented NOC Officers to join our Solar Streetlight Network Operations Centre team.
The ideal candidates will be responsible for real-time monitoring, troubleshooting, and maintaining the performance and availability of our network infrastructure, systems, and services.
This role is critical in ensuring uninterrupted service delivery to clients and maintaining operational excellence across our network environment.

Key Responsibilities

Monitor network systems, servers, applications, and infrastructure tools on a 24/7 basis to ensure optimal performance and service uptime.
Respond promptly to network alerts, alarms, and incidents, escalating as necessary in line with defined SLAs.
Perform first-level diagnosis and troubleshooting of connectivity, performance, and service-related issues.
Track, document, and close incidents and requests using the ITSM/ticketing system.
Collaborate effectively with technical support, field engineers, and other internal teams to ensure swift resolution of network faults.
Support proactive maintenance activities such as system updates, patching, and performance tuning.
Prepare daily, weekly, and monthly network performance reports.
Ensure adherence to network security protocols and operational policies.
Participate in shift rotations to provide continuous coverage, including nights, weekends, and holidays.

Qualifications & Experience

HND/B.Eng/ B.Tech. in Electrical/Electronic Engineering with 1–3 years of experience in a NOC, IT support, or technical operations environment
Strong understanding of Data Science and Basic network protocols.
Experience using monitoring tools
Strong analytical, diagnostic, and problem-solving skills.
Ability to work under pressure in a fast-paced, mission-critical environment.
Excellent communication and documentation skills.

Key Competencies:

What We Offer

Application Closing Date
30th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@pnngroup.net using “NOC Officer” as the subject of the email.

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Network Operations Centre (NOC) Officer