Role Description

We're taking our tech to the next level and we need you to make this happen.
If you have what it takes to oversee, maintain, and continuously enhance MHR's digital ecosystem, while driving future innovation (like our PadiChat.ng), then keep reading.‎

‎Key Responsibilities

‎Lead the IT function across frontend, backend, AI systems, and cloud infrastructure to ensure secure, reliable, and scalable operations.
‎Manage and optimize the PadiChat digital platform, including appointment scheduling, role-based dashboards, and AI-driven chatbot services.
‎Oversee frontend systems (Next.js, TailwindCSS, shadcn/ui) to maintain a modern, responsive, and intuitive user experience.
‎Oversee and optimize backend REST APIs (Django REST Framework), ensuring seamless data flow, authentication, and system scalability.
Collaborate with cross-functional teams (counsellors, admins, content teams, etc.) to translate business needs into technical deliverables.
‎Manage system security, role-based permissions, and incident response protocols.
‎Oversee WordPress website management of our Love Matters and MHR websites, including updates, plugin integrations, and security hardening.
Administer and support Microsoft 365 environment, including user accounts, SharePoint, Teams, and document workflows.
Coordinate bug fixes, updates, and new feature rollouts.
‎Lead pilot testing phases, manage feedback loops, and oversee model refinements for the AI chatbot.‎

‎Required Skills & Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
‎5+ years of experience in IT leadership, full-stack development, or systems administration.
Proven experience with Django REST Framework and Next.js environments.
Strong WordPress expertise: theme customization, plugin management, security, and performance optimization.
Proficiency in Microsoft 365 administration, including Teams, SharePoint, and account management.
‎Familiarity with AI-powered systems, especially Retrieval Augmented Generation (RAG) models or chatbot integrations, is a strong plus.
Demonstrated experience in managing secure, scalable, and production-grade digital platforms.
‎Excellent communication, project management, and stakeholder engagement skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and a short cover letter outlining their relevant experience to: resources@mhrinitiative.org using "Application - IT Officer" as the subject of the email.

Note

Applications are reviewed on a rolling basis.
Early applications are advised.

Share this job:

Information Technology Officer (Remote)