...configuration management system.
Oversee the setup of user accounts, permissions, passwords, and allocation of network resources.... ...escalating to third-party service providers/ vendors.
Perform any other duties as may be assigned by the Plant IT Coordinator....
...for IT-related issues, including hardware, software, network, and other technical problems
Escalate unresolved issues to... ...IT systems and applications, including password resets and user account management
Maintain accurate records of all incidents and service...
...resilience, and data privacy requirements.
Collaborate with IT, and other internal and external stakeholders, to develop and implement... ...Experience
~ Bachelor’s Degree in Business Administration / Accounting.
~3+ years of experience in customer support or related roles...