Steward

Some of the duties and responsibilities will include but are not limited to:

• Always maintain accommodation areas in a clean and sanitary condition and clean cabins in accordance with planned schedule.
• Conduct cleaning tasks including dusting and polishing, vacuuming, sweeping, and mopping, window cleaning, cleaning, sanitizing and/or disinfecting showers and toilets in accordance with work instructions.
• Provide a laundry service and ensure is achieved to client’s satisfaction and in line with the contract.
• Ensure that all mess room equipment is thoroughly cleaned, giving attention to polished surfaces and removal of food particles.
• Conduct after meal cleaning schedules and replenish condiments and juice machines if required and mess room food stocks.
• Assist with food provision deliveries and ensure all deliveries are checked and stored in accordance with company procedures.
• Ensure that good stock rotation procedures are followed (first in, first out) to minimize the wastage of stock.
• Ensure customer complaints are dealt with to the customer’s satisfaction or forwarded to your supervisor in a timely manner.
• Ensure waste routines are in conjunction with company waste management procedure and clients waste system is followed.
• If working within the galley / pot-wash, follow cleaning work instructions for the galley and mess room equipment.
• Operate plate-wash area during mealtimes.
• Ensure that the highest standards of hygiene and cleanliness are always maintained.
• Ensure that materials, such as chemicals are used in accordance with manufacturers’ instructions and MSDS sheets (Example: dilutions, storage, harmful effects etc.).
• Ensure compliance with all Francois Offshore Catering policies and procedures, including adherence to all client’s health and safety standards, policies, and procedures.
• Participate in Company stop card system and report any incidents immediately.
• Ensure that defective equipment is reported to the appropriate person.
• Participate in team meetings. Contribute ideas that will make the workplace healthier/safer more environmentally aware and more productive.
• Participate in training sessions specific to your vessel / platform.
• Ensure regular communication is maintained with your line manager and any issues are dealt with in a timely manner.
• Carry out other duties as requested by your line manager that could further enhance the overall service and efficient running of the catering operation.

• 2 years relative experience
• Relevant industry experience.

• Customer service experience
• Good communication skills with the ability to maintain a good working relationship between company staff, customers, clients and management.
• Possess a strong commitment to teamwork.
• Ability to work with colleagues in a co-operative and non-conflicting manner.
• Be consistent and accurate in all areas of work.
• Ability to follow and encourage others to follow a quality/health & safety and environmental management system.
• Fluent in English, including reading and writing
• Seafarer's Book
• Seafarer's Medical
• STCW Security Awareness
• Offshore First Aid
• OPITO BOSIET/FOET with CAEBS
• Food Handlers Medical
• Food Health and Hygiene Awareness