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Business Relationship Manager (Benue)

Full-time

Moniepoint Inc.

Job title : Business Relationship Manager (Benue)

Job Location : Benue Deadline : October 10, 2026 Quick Recommended Links

Job purpose

  • Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
  • This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.

Key responsibilities

  • Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
  • Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
  • Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
  • Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
  • Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
  • Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
  • Maintain accurate pipeline records and submit timely field performance reports using CRM tools.

Qualifications

  • Bachelor’s Degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
  • 2 - 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
  • Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
  • Deep understanding of the local financial services landscape and regional trading dynamics.
  • Strong communication and customer relationship skills.

Preferred qualifications:

  • Practical experience with POS terminal deployment, payment acquiring, or business loan products.
  • Proficiency in CRM software for field tracking, pipeline management, and activity reporting.
Vacancy posted 3 days ago
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