Customer Care Officer
Full-time
Mapemond Limited
- Greet and assist guests with check-in and check-out processes.
- Manage reservations and handle guest inquiries.
- Provide exceptional room service, respond to guest requests and ensure satisfaction with their stay.
- Handle administrative tasks, including processing payments and managing guest records.
- Coordinate with housekeeping and maintenance to address guest needs and issues.
- Maintain cleanliness and organization in service areas while maintaining a welcoming reception area.
Vacancy posted a month ago
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