ICT Manager

Job Description

• Coleman Technical Industries Limited is seeking a capable and experienced ICT Manager to oversee the implementation, maintenance, security and optimization of the company’s IT systems and networks.
• Reporting to the Managing Director, the successful candidate will ensure reliable IT infrastructure, effective service delivery and technology support for the company’s business objectives.

Key Responsibilities

• Plan, design, implement and maintain IT infrastructure, including networks, servers and storage, to ensure performance, availability and reliability.
• Administer systems, hardware and software; monitor infrastructure performance and troubleshoot technical issues.
• Develop and implement IT security policies and procedures; conduct security audits and vulnerability assessments.
• Maintain cybersecurity controls, including firewalls, antivirus and intrusion detection systems, and respond to security incidents and breaches.
• Oversee data protection and support secure, reliable IT operations.
• Manage IT service delivery, help-desk and remote support, application support, and service-level processes (SLAs).
• Deploy, configure and support IT systems and applications; train and educate users on their effective use.
• Plan and manage IT projects, including budgets, schedules, resource allocation, project teams and stakeholder coordination.
• Monitor project delivery, evaluate outcomes and document lessons learned.
• Develop and manage the IT budget; monitor expenditure, prepare IT financial reports and control costs.
• Select, manage and evaluate IT vendors and service providers; negotiate contracts and service-level agreements and resolve performance issues.
• Perform other duties as assigned by Management.

Qualifications & Requirements

• First Degree in Computer Science, Information Technology or a related field.
• At least 10 years of progressive experience in IT strategy, consulting, team leadership, IT project management or a related field.
• Strong technical knowledge of hardware, software, networking, systems administration and cybersecurity.
• Strong knowledge of Odoo ERP.
• Relevant certifications such as CompTIA A+, Network+, Security+ or Cisco CCNA are an advantage.
• A master’s degree in Information Technology, Business Administration with a technology focus, or a related field is an added advantage.
• Demonstrated ability to identify, troubleshoot and resolve technical issues and manage IT projects.
• Strong managerial, leadership, interpersonal and change-management skills, with the ability to communicate effectively with technical and non-technical stakeholders.

Required Skills:

• Network infrastructure, protocols, network devices, network security and troubleshooting.
• Server administration, operating systems, database administration, scripting and automation.
• Cybersecurity best practices, threat analysis and incident response.
• Cloud platforms, cloud services and cloud mitigation.
• IT service management, including ITIL, service desk and problem management.
• Leadership, team building, mentorship, performance management and talent development.
• IT strategy, strategic planning, budgeting, risk management and future planning.
• Effective communication, interpersonal skills, conflict resolution and presentation skills.
• Problem-solving, decision-making, critical thinking and continuous improvement.

Why Join Us?

• Opportunity to work with West Africa’s leading cable manufacturer.
• Career growth and professional development opportunities.
• Structured and technology-driven work environment.
• Competitive salary and benefits package.

Application Closing Date
23th November, 2026.

Method of Application
Interested and qualified candidates should send their updated CV and application to: using " ICT Manager position" as the subject of the email.

Note: Candidates within Arepo, Berger axis are strongly preferred.

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