Barman

Job title : Barman

Main Function

• The Barman will be responsible for preparing and serving beverages while ensuring excellent customer service and smooth bar operations.
• The role involves maintaining beverage quality, supporting inventory management, and ensuring compliance with hospitality service standards.

Role Responsibilities
Beverage Preparation and Service:

• Prepare and serve alcoholic and non-alcoholic beverages according to company standards.
• Ensure consistency in beverage quality and presentation.
• Attend to customer orders promptly and professionally.
• Maintain cleanliness and organization of the bar area.

Customer Service:

• Provide excellent customer engagement and beverage recommendations.
• Maintain a welcoming and professional atmosphere.
• Handle customer complaints professionally and escalate when necessary.

Inventory and Operational Support:

• Monitor beverage stock levels and report shortages.
• Assist with inventory management and stock reconciliation.
• Ensure proper handling and storage of bar supplies.
• Support opening and closing bar procedures.

Qualifications and Requirements
Education and Certifications:

• Minimum of SSCE, OND, or related qualification.
• Bartending or hospitality certifications will be an added advantage.

Experience:

• 0–3 years’ experience in bar or hospitality operations.
• Relevant experience in restaurant, lounge, club, or resort environments is an advantage.

Skills
Technical and Customer Service Skills:

• Good knowledge of beverage preparation and bar operations.
• Excellent customer service and interpersonal skills.
• Ability to work efficiently in fast-paced environments.

Professionalism and Teamwork :

• Professional appearance and positive attitude.
• Strong teamwork and communication skills.
• Ability to work flexible hours and night shifts.