Group Head (Commercial Business Operation)

Role Overview

• Our client is seeking a strategic, commercially driven, and results-oriented Group Head, Commercial Business Operations to oversee and drive the organisation's commercial activities, business development, revenue generation, and operational performance.
• The successful candidate will be responsible for identifying business opportunities, developing commercial strategies, building strategic partnerships, maximising revenue streams, and ensuring the effective coordination of business operations across the organisation.
• The ideal candidate must possess strong leadership, financial management, negotiation, and business development skills, with the ability to translate business objectives into sustainable growth.

Key Responsibilities

• Develop and implement commercial strategies that drive revenue growth, profitability, and business expansion.
• Oversee the organisation's commercial operations and ensure effective coordination across relevant business units.
• Identify new business opportunities, revenue streams, strategic partnerships, sponsorships, and investment prospects.
• Drive business development initiatives, client acquisition, corporate partnerships, and relationship management.
• Oversee commercial activities relating to theatre productions, events, venue rentals, hospitality, retail, training, and other business offerings.
• Develop pricing strategies, commercial proposals, budgets, and revenue forecasts.
• Monitor business performance, sales targets, revenue generation, and key performance indicators (KPIs).
• Negotiate and manage contracts, partnerships, sponsorship agreements, and major business transactions.
• Work closely with departmental heads to improve operational efficiency, service delivery, and overall business performance.
• Identify operational challenges, manage business risks, and implement strategies for continuous improvement.
• Prepare regular commercial performance reports and present business insights and recommendations to management.
• Lead, mentor, and manage commercial and business operations teams, ensuring accountability and performance excellence.

Requirements & Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Marketing, Management, or a related discipline. A postgraduate qualification or MBA is an added advantage.
• Minimum of 5–10 years of relevant professional experience in commercial management, business development, or operations, with proven leadership experience.
• Demonstrated track record of driving revenue growth, developing business partnerships, and improving commercial performance.
• Strong understanding of business operations, financial planning, budgeting, and revenue management.
• Excellent negotiation, strategic planning, leadership, and relationship management skills.
• Strong financial and commercial acumen, with the ability to analyse business performance and identify growth opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple business priorities and deliver measurable results.

Key Skills:

• Commercial strategy and business development
• Revenue generation and profitability management
• Strategic partnerships and stakeholder engagement
• Financial planning and budget management
• Business operations and process optimization
• Contract negotiation and relationship management
• Leadership, team management, and performance monitoring
• Business analysis and strategic decision-making

Performance Expectations:

• The successful candidate will be measured by the organization's commercial growth, revenue and profitability targets, successful acquisition of new business opportunities, partnership development, operational efficiency, cost optimization, and the overall performance of commercial business units.
• The role requires a proactive leader who can identify opportunities, drive execution, build sustainable business relationships, and contribute directly to the organization's long-term growth and financial sustainability.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their applications to: using the job title as the subject of the email.

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