Account Officer

Job title : Account Officer

Key Job Responsibilities

• Referral Partner Management:Maintain and update records of referral doctors, clinics, and health maintenance organizations (HMOs).
• Commission/Incentive Processing:Calculate, verify, and process payments (commissions or referral fees) to referring practitioners and institutions.
• Accounts Receivable & Invoicing:Manage invoices for referred patients, ensuring accurate billing and following up on outstanding payments from partners.
• Database Maintenance:Maintain accurate and up-to-date databases (CRM) of all referral sources, including tracking patient volume from each source.
• Reconciliation & Reporting:Reconcile referral account transactions with the general ledger and prepare weekly/monthly reports on referral trends and revenue.
• Stakeholder Liaison:Act as the primary contact for inquiries from referral partners regarding billing, patient status, or payment queries.
• Support Marketing Activities:Collaborate with the marketing department to track the success of promotional events or campaigns targeted at referring physicians.

Key Requirements & Qualifications

• Education: B.Sc Degree / HND in Accounting
• Experience: 1–3 years of experience as an Account Officer, with a preference for experience in a healthcare or hospital setting.
• Analytical Skills: Strong analytical skills to interpret referral data and manage complex financial records.
• Software Proficiency: Proficiency in MS Excel (VLOOKUP, Pivot Tables) and accounting software like SAP, Sage 50 (Peachtree), QuickBooks, or hospital information systems (HIS).
• Interpersonal Skills: Excellent communication skills to build and maintain relationships with external doctors and partners.
• Attention to Detail: Meticulous approach to recording data to ensure accuracy in invoicing and payments.
• Proactive Attitude: Ability to work with little supervision in a fast-paced environment.