Human Resources Manager - Microfinance Bank

Job Summary

• The Human Resources Manager is responsible for developing, implementing, and managing the Bank's human resources policies, employee relations, recruitment, performance management, training and development, compensation and benefits, and administrative functions.
• The role ensures that the Bank attracts, develops, and retains competent employees while maintaining compliance with applicable Nigerian labour laws, regulatory requirements, and internal policies.
• The HR Manager will work closely with Management and departmental heads to align workforce strategies with the Bank's business objectives, operational efficiency, customer service standards, and risk management framework.

Key Job Responsibilities
Recruitment and Talent Acquisition:

• Develop and implement recruitment strategies to attract qualified and competent personnel.
• Coordinate manpower planning with departmental heads to identify staffing requirements.
• Manage the recruitment process, including job postings, candidate screening, interviews, reference checks, and employment offers.
• Ensure that recruitment decisions align with approved budgets, organizational structure, and the Bank's staffing requirements.
• Coordinate employee onboarding, orientation, probation reviews, and confirmation of appointments.
• Maintain an updated employee database and recruitment records.

Employee Relations and Engagement:

• Promote a professional, ethical, and productive workplace culture.
• Manage employee grievances, disciplinary matters, workplace conflicts, and employee welfare issues.
• Advise Management on disciplinary procedures, investigations, warnings, suspensions, and termination of employment in line with company policy and applicable law.
• Ensure consistent application of HR policies and procedures across all departments and branches.
• Promote employee engagement, teamwork, accountability, and effective communication.
• Coordinate exit interviews and ensure proper clearance and handover processes for exiting employees.

Performance Management:

• Develop and implement the Bank's performance management system, including KPIs, performance appraisals, and performance improvement plans.
• Work with departmental heads to establish measurable performance targets aligned with the Bank's strategic objectives.
• Monitor employee productivity, attendance, punctuality, conduct, and achievement of assigned targets.
• Coordinate probation assessments, periodic performance reviews, promotions, transfers, and career progression.
• Support Management in addressing underperformance and recognizing outstanding employee contributions.

Compensation, Benefits and Payroll Administration:

• Coordinate monthly payroll preparation and ensure the accuracy of employee salary records, allowances, bonuses, and approved deductions.
• Liaise with Finance to reconcile payroll schedules and ensure timely payment of salaries and benefits.
• Maintain accurate records of employee compensation, leave balances, attendance, loans, advances, and other applicable entitlements.
• Administer employee benefits and ensure that approved compensation structures are consistently applied.
• Coordinate statutory payroll obligations and employee-related remittances with Finance, ensuring compliance with applicable Nigerian legislation.
• Maintain appropriate payroll controls, confidentiality, and authorization procedures to prevent errors, unauthorized payments, and payroll fraud.

Training and Development:

• Identify training needs in collaboration with departmental heads and prepare an annual training and development plan.
• Coordinate technical, professional, compliance, customer service, leadership, and behavioural training programmes.
• Ensure that employees receive appropriate training on the Bank's policies, procedures, code of conduct, and operational standards.
• Support professional development, succession planning, leadership development, and talent retention initiatives.
• Evaluate training effectiveness and maintain accurate training records.

Regulatory Compliance and HR Governance:

• Ensure HR policies and employment practices comply with applicable Nigerian labour laws, data protection requirements, and relevant employment regulations.
• Support the Bank in meeting applicable CBN and other regulatory requirements relating to personnel records, staff conduct, competence, and fitness and propriety, in coordination with Compliance and other relevant departments.
• Maintain proper documentation of employment contracts, staff files, disciplinary records, training records, and statutory employment documentation.
• Review and update the employee handbook, HR policies, disciplinary procedures, and administrative guidelines as necessary.
• Support internal and external audits by providing accurate HR documentation and evidence of compliance.
• Maintain confidentiality and ensure the secure handling of employee personal and financial information.

Employee Welfare, Health and Safety:

• Oversee employee welfare initiatives, leave administration, medical benefits, and other approved staff support programmes.
• Promote workplace safety, employee well-being, and compliance with applicable occupational health and safety requirements.
• Coordinate the reporting and resolution of workplace incidents and employee welfare concerns.
• Ensure that employee attendance, leave, and absence records are properly maintained.

Workforce Planning and Organizational Development:

• Advise Management on organizational structure, workforce planning, succession planning, and staffing efficiency.
• Develop HR strategies that support business growth, branch expansion, and operational effectiveness.
• Monitor employee turnover, absenteeism, recruitment costs, and other workforce indicators.
• Recommend measures to improve employee retention, productivity, and organizational performance.
• Support change management initiatives and the implementation of organizational policies and procedures.

HR Administration and Reporting:

• Prepare periodic HR reports for Management covering headcount, recruitment, payroll, staff turnover, attendance, training, performance, and disciplinary matters.
• Maintain an updated organizational chart, employee register, personnel files, and HR records.
• Ensure proper administration of employee transfers, promotions, confirmations, leave, and exits.
• Coordinate the preparation and review of HR budgets and monitor expenditure against approved budgets.
• Ensure that HR documentation and administrative processes are efficient, accurate, and properly controlled.

Banking Ethics, Risk and Internal Controls:

• Promote adherence to the Bank's code of conduct, confidentiality requirements, anti-fraud policies, and ethical standards.
• Collaborate with Risk Management, Compliance, Internal Audit, and departmental heads on staff-related risk issues.
• Support appropriate staff screening and background verification in accordance with applicable requirements and the Bank's policies.
• Ensure that employees understand their responsibilities regarding conflicts of interest, fraud prevention, information security, and protection of customer information.
• Escalate suspected employee misconduct, ethical breaches, and other significant staff-related risks through the appropriate reporting channels.
• Support the implementation of internal controls relating to staff access, segregation of duties, and accountability in collaboration with relevant departments.

Salary
N500,000 - N600,000 per month.

Application Closing Date
2nd November, 2026.

How to Apply
Interested and qualified candidates should send their CV to: using ''Human Resources Manager - Microfinance Bank'' as the subject of the email.

Note : Only qualified and experienced candidates will be contacted.

Share this job: