Healthcare Assistant / Clinical Support Worker

Job title : Healthcare Assistant / Clinical Support Worker

Role Summary

• The Excel Health Healthcare Assistant will work alongside registered nurses and doctors to provide safe, compassionate and person-centred support in patients’ homes, community settings and the Excel Health clinic.
• This role is particularly suitable for individuals interested in developing a long-term healthcare career, with access to structured training and mentorship from experienced healthcare professionals and internationally experienced clinical educators.

Key Responsibilities

• Support patients with activities of daily living.
• Assist with personal care, hygiene, grooming and mobility.
• Support elderly and vulnerable patients at home.
• Take and record basic observations following appropriate competency training.
• Support blood pressure, temperature, pulse, respiratory rate, oxygen saturation and weight monitoring.
• Assist patients with remote-monitoring equipment.
• Support appointment preparation and follow-up.
• Provide companionship and basic wellbeing support.
• Assist registered clinicians during home visits where appropriate.
• Maintain accurate care documentation.
• Recognise deterioration and immediately escalate concerns.
• Follow infection prevention and safeguarding procedures.
• Support health-promotion and community programmes.

Healthcare Assistants would not independently diagnose, prescribe, administer restricted treatments or undertake procedures outside their assessed competence and delegated scope.

Requirements

• Previous healthcare/caregiving experience desirable but not always essential.
• Relevant healthcare assistant/caregiving qualification advantageous.
• Compassionate and patient-centred approach.
• Good communication skills.
• Willingness to undertake competency-based training.
• Basic digital literacy.
• Reliability and professionalism.
• Ability to work under appropriate clinical supervision.