Quality Assurance Officer

Job Summary

• The Quality Assurance (QA) Officer is responsible for ensuring that all pharmaceutical manufacturing processes, products, documentation, and quality systems comply with Good Manufacturing Practices (GMP), approved Standard Operating Procedures (SOPs), company quality standards, and applicable regulatory requirements.
• The role involves monitoring production activities, reviewing batch records, conducting compliance inspections, investigating deviations, and supporting continuous quality improvement to ensure the production of safe, effective, and quality pharmaceutical products.

Key Duties and Responsibilities

• Ensure compliance with Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), and approved company quality procedures.
• Monitor manufacturing and packaging operations to ensure compliance with approved procedures and product specifications.
• Review and verify Batch Manufacturing Records (BMRs) and Batch Packaging Records (BPRs) for completeness, accuracy, and compliance.
• Conduct routine inspections of production areas, warehouses, equipment, and personnel practices.
• Ensure that all production processes comply with approved SOPs, master documents, and quality standards.
• Identify, document, and report deviations, non-conformities, and quality-related incidents.
• Participate in investigations of deviations, customer complaints, and product quality issues.
• Assist in implementing Corrective and Preventive Actions (CAPA) and monitor their effectiveness.
• Ensure proper control, review, approval, distribution, and periodic revision of SOPs and other controlled documents.
• Participate in internal audits, GMP inspections, and regulatory inspections.
• Monitor the implementation of change control procedures and ensure changes are properly assessed, approved, and documented.
• Verify line clearance before the commencement of production and packaging activities.
• Ensure that rejected, quarantined, and non-conforming materials or products are properly identified and controlled.
• Monitor environmental and personnel hygiene practices in manufacturing areas.
• Support product quality investigations, risk assessments, and continuous improvement initiatives.
• Ensure that training records are maintained and that relevant employees are trained on applicable SOPs.
• Collaborate with Quality Control (QC), Production, Engineering, Warehouse, and Regulatory Affairs departments on quality matters.
• Prepare QA reports and maintain accurate records of inspections, audits, investigations, and compliance activities.
• Escalate critical quality issues to the QA Manager and ensure appropriate action is taken.
• Perform any other quality-related duties assigned by Management.

Key Performance Indicators (KPIs)
The QA Officer's performance will be assessed based on:

• Compliance with GMP and company quality standards.
• Accuracy and completeness of batch record reviews.
• Timely identification and reporting of deviations.
• Timely closure and effectiveness of CAPA actions.
• Number and severity of recurring quality non-conformities.
• Timeliness of SOP review and document control activities.
• Audit and inspection readiness.
• Compliance with line clearance and in-process quality checks.
• Completion of assigned quality training.
• Effectiveness of quality improvement initiatives.

Qualifications and Requirements

• B.Pharm, B.Sc. in Chemistry, Microbiology, Biochemistry, Industrial Chemistry, or another relevant scientific discipline.
• Relevant experience in Quality Assurance within a pharmaceutical manufacturing company.
• Practical knowledge of GMP, GDP, SOP management, deviation management, CAPA, and change control.
• Experience in reviewing batch manufacturing and packaging documentation.
• Familiarity with pharmaceutical manufacturing processes, quality systems, and regulatory inspections.
• Good analytical, problem-solving, communication, and reporting skills.
• High attention to detail, integrity, and the ability to work effectively with cross-functional teams.

Required Skills and Competencies:

• GMP and regulatory compliance.
• Quality risk assessment and investigation.
• Documentation control and record management.
• Internal auditing and inspection.
• Deviation, CAPA, and change control management.
• Root cause analysis and problem-solving.
• Computer literacy and report writing.
• Good interpersonal skills and professional conduct.

General Requirements:

• The QA Officer must maintain confidentiality, demonstrate professional integrity, follow all company policies, and ensure that quality and patient safety remain priorities in all assigned duties.
• Important: The QA Officer must not approve or release pharmaceutical batches beyond their delegated authority. Batch disposition and release must follow the company's approved quality system and applicable regulatory requirements.

Working Relationships:

• QA Manager / Head of Quality Assurance
• Quality Control Department
• Production Department
• Engineering and Maintenance Department
• Warehouse and Inventory Department
• Regulatory Affairs Department
• Other relevant departments.

Salary
N250,000 - N280,000 monthly.

Application Closing Date
30th November, 2026.

How to Apply
Interested and qualified candidates should send their application to:  using the job title as the subject of the email.

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