Customer Service Executive

a Maritime Company - FactBase Consulting Limited

Apapa, Lagos

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Responsibilities

Download and respond to all customer/client requests (e.g. origin or destination requests).
Register and manage incoming business mail daily.
Follow professional customer service processes and techniques to ensure operational excellence.
Manage client relationships and provide exceptional service to ensure higher customer retention.
Update clients with relevant information on shipment status (inbound and outbound).
Gather necessary information from customers/clients to ensure smooth service delivery.

Requirements

A degree/ HND in OTM, or any of the Management, Social, Physical, Life Sciences or Humanities/Law.
A higher degree may be a plus.
Minimum of two years’ experience in a similar role.
Strong proficiency in MS Office Suite.

Reward System

Salary is highly competitive and negotiable.
There is bright prospect for career growth.

Application Closing Date
12th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using the Job Title as the subject of the mail.

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Vacancy posted a month ago

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