Administrative & People Support

ABOUT THE ROLE

TollyClassic is looking for an Administrative & People Support to take responsibility for the day-to-day administrative work of the company and provide support across departments where required. The person will ensure that meetings are properly documented, correspondence is attended to, schedules and office activities are organised, records are properly maintained, assigned tasks are followed up, and management is kept informed of important activities across the company. The role will also support staff welfare, workplace culture and compliance with company rules and procedures. The person must therefore be organised, observant, responsible and comfortable working across different units of the company.

RESPONSIBILIITIES:

1. General Administration: the person will be responsible for the general administrative needs of TollyClassic
2. Meeting Documentation and Management Briefs: attend and document meetings held across TollyClassic, this will include departmental meetings, management meetings, staff meetings and other meetings where documentation is required.
3. Support to Other Departments: provide reasonable administrative support to other units of the company when required.
4. Management Support and Follow-up: ensuring that management has proper visibility of what is happening across the company.
5. Staff Administration and Workplace Culture: help management maintain an organised and professional workplace.
6. Staff Welfare and Team Activities: coordinate simple activities that contribute to staff welfare and team relationships.
7. Recruitment and HR Support: as the role develops, the person will gradually take on additional HR administrative responsibilities.
8. Records and Filing: establish and maintain an organised filing system.
9. Weekly Administrative Update: provide management with a short weekly update covering matters

WHAT WILL BE EXPECTED OF THE PERSON

The person appointed must be someone who does not need to wait for instructions before attending to obvious administrative responsibilities. Where a meeting needs to be scheduled, it should be scheduled. Where minutes need to be circulated, they should be circulated. Where an agreed action is approaching its deadline, the responsible person should be reminded. Where correspondence has remained unanswered, it should be brought to the appropriate person's attention. Where office supplies are running low, this should be identified before they finish. Where a staff activity is approaching, preparations should begin early. Where management needs to make a decision, the matter should be brought forward clearly. The role requires someone who is active, organised and attentive to details, rather than someone who simply waits at a desk for tasks to be handed over.

REQUIRED SKILLS AND QUALITIES

1. Good written and spoken English.
2. Very good typing speed and accuracy.
3. Good use of Microsoft Word.
4. Working knowledge of Microsoft Excel.
5. Ability to use email professionally.
6. Good document formatting skills.
7. Good note-taking ability.
8. Ability to prepare clear and accurate meeting minutes.
9. Strong organisational skills.
10. Ability to keep proper records.
11. Good telephone communication.
12. Ability to speak professionally with customers.
13. Ability to handle confidential information responsibly.
14. Good follow-up skills.
15. Ability to work with different departments.
16. Ability to manage several small responsibilities without constantly losing track of them.
17. Good judgement on what should be handled directly and what should be escalated to management.
18. Punctuality and reliability.
19. Attention to detail.

IMPORTANT DETAILS ABOUT THE ROLE:

Location: Jabi, Abuja (on-site only) Working Days: Mondays - Saturdays. Hours: 8:30 AM - 5:00 PM (Mon–Fri) | 9:00 AM - 3:00 PM (Sat)