Microfinance Officer

Job Summary

• We are seeking proactive, result-oriented, and customer-focused candidates to join our team.
• The successful candidates will be responsible for identifying prospective customers, promoting loan products, processing loan applications, assessing customers' eligibility, and ensuring timely loan repayment.
• The ideal candidates must possess good communication and interpersonal skills, demonstrate integrity, and be willing to work towards achieving loan disbursement and repayment targets.

Key Responsibilities

• Identify and attract prospective customers who require loan facilities.
• Promote the company's loan products and explain the terms, conditions, and repayment schedules to customers.
• Visit prospective customers and businesses to generate loan applications.
• Collect and verify customers' information and required documentation.
• Assess customers' eligibility for loans in line with the company's lending policies.
• Process loan applications and submit them for approval in accordance with established procedures.
• Monitor customers' loan repayment schedules and follow up on outstanding payments.
• Maintain positive relationships with existing and prospective customers.
• Conduct customer visits and follow up on overdue repayments professionally.
• Meet assigned loan disbursement, customer acquisition, and repayment targets.
• Maintain accurate records of customer information, loan applications, disbursements, and repayments.
• Prepare and submit regular reports on loan activities, customer acquisition, and repayment performance.
• Identify potential credit risks and escalate concerns to the appropriate supervisor.
• Ensure compliance with the company's lending policies, operational procedures, and customer confidentiality requirements.

Requirements and Qualifications

• Minimum of an WAEC/SSCE certificate.
• Previous experience in loan recovery, microfinance, sales, marketing, or customer service is an advantage but not compulsory.
• Good communication, negotiation, and interpersonal skills.
• Basic numeracy skills and the ability to maintain accurate records.
• Ability to identify potential customers and build strong customer relationships.
• Must be honest, reliable, disciplined, and target-driven.
• Ability to work independently and as part of a team.
• Willingness to conduct field visits and meet customers when required.
• Must be familiar with the assigned location and its surrounding communities.

Required Skills:

• Customer acquisition and relationship management.
• Sales and marketing.
• Loan application processing.
• Basic financial and numerical skills.
• Negotiation and problem-solving.
• Communication and reporting.
• Time management and attention to detail.

Salary and Benefits

• Monthly Salary: ₦175,000.
• Opportunity to develop a career in lending, credit operations, and financial services.
• Additional incentives or benefits may apply in line with the company's policy.

Application Closing Date
31st December, 2026.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Title and Location as the subject of the email.

Application Instructions

• Interested and qualified candidates should submit their CV, clearly indicating their preferred work location.
• Candidates should apply for the location most convenient for them and be prepared to work towards the company's loan disbursement and repayment targets.

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