Customer Service Executive

Responsibilities

• Manage Clients and Realtor’s communications via phone calls, emails, and text messages.
• Generate and follow-up on sales leads through interaction and marketing of the company's products and services both online and offline.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Design, develop, and implement a business plan/strategy for promoting the company’s products.
• Research organizations and individuals to identify new client leads and prospective realtors.
• Promote sales through sales promotions.
• Assist in content creation for effective and efficient awareness of the company's products on social media.
• Ensure marketing tools (ID cards, Business cards, and Flyers) are made available.
• Maintain existing client relationships, contacting prospective clients and Realtors to set up meetings.

Requirements

• Candidates should possess a B.Sc Degree / HND from a recognized institution with a minimum of 2 years’ experience.
• Outstanding phone and email etiquette.
• Exceptional communication skills.
• Team player with the ability to work complaints in a calmly and timely manner.
• High proficiency in the MS office suite is an added advantage.

Salary
N120,000 - N150,000 / month.

Application Closing Date
31st August, 2026.

Method of Application
Interested and qualified candidates should forward their CV to: using the job title as the subject of the mail.

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