Customer Service Officer at Davidorlah Farms
Davidorlah Farms is a pineapple farm estate developer and management service company that specialises in pineapple farming and distribution of all kinds of fresh fruits/healthy fruits and vegetables in Nigeria.
Job Title: Customer Service Officer
Location: Lekki, Lagos
Employment Type: Full-time
Industry Type: Agritech
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Experience in converting to sales
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a BSc Degree with 3 years experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Salary
- N120,000 – N130,000 per month.
Application Closing Date
15th May, 2025.
How to Apply: Interested and qualified candidates should send their CV to: View email address on jobnow.ng using the job title as the subject of the mail.
Vacancy posted a month ago
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