Sales Advisor

Job title : Sales Advisor

Summary

• We are looking for an enthusiastic Sales advisor to provide advice and assistance to customers to maximize the likelihood of a sale.
• You will be responsible for a variety of duties that pertain to creating an attractive environment for customers.

Responsibilities

• Arrange merchandise on shelves according to popularity and other criteria
• Approach customers and offer them advice on products to persuade them to buy
• Provide information and other services such as handling returns of merchandise
• Locate products on behalf of customers
• Deal with complaints in a patient and helpful manner
• Take and record orders through a computer system in person or over the phone/e-mail
• Update customer information in databases
• Go the “extra mile” to meet targets
• Monitor shelves inventory and unload new products when needed
• Operate cash registers and close daily revenues
• Maintain a clean and orderly environment in the store.

Requirements and skills

• Proven experience as sales advisor or other customer service/sales role
• Experience in handling cash register
• Tech savvy with working knowledge of computer systems and databases
• Able to balance a customer-oriented and a results-driven approach
• Patient and comfortable dealing with complaints
• Professionalism and outgoing personality
• Excellent communication and interpersonal skills
• Outstanding organizational and multi-tasking abilities
• Good physical endurance.