Branch Incharge Officer
Ascentech Services Limite
Responsibilities
- Oversee daily branch operations, SOP adherence, and discipline.
- Supervise Front Office (billing, invoicing, sales, reception) and Technical Teams (wheel alignment, tyre fitting/repair).
- Drive sales of tyres, lubricants, batteries, and accessories to meet targets.
- Handle customer complaints, escalations, and service improvements.
- Manage stock replenishment, records, and inventory control.
- Oversee branch administration, petty cash, reporting, and compliance.
- Ensure all transactions are captured in ERP/CRM systems.
- Lead, train, and develop branch staff; conduct performance reviews.
- Monitor cashflow, control expenses, and ensure budget adherence.
- Liaise with local authorities, vendors, banks, and service providers.
- Ensure facility, equipment, and asset maintenance.
Qualifications
- HND / Bachelor's Degree in Business Administration, Operations, or related field.
- Minimum 5 years in supervisory/branch roles within automobile/tyre/lubricant industry.
Key Skills:
- Strong people management and decision-making skills.
- Excellent communication skills.
- Proficiency in MS Office, ERP/CRM, and inventory tools.
- Strong analytical, problem-solving, and planning abilities.
- Ability to manage multiple priorities under pressure.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV and relevant certifications to: using the Job Title as subject of the mail.
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Vacancy posted 3 days ago
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