Project Officer - MEAL, Maiduguri

Job Summary:

Under the direction of the Emergency Child Health  MEAL coordinator  , the MEAL Officer will be responsible for all MEAL related activities including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, re-calibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports. The MEAL officer will be based in Maiduguri with frequent trips to the project area and will report to the MEAL Coordinator, but will also work closely with the Project Manager and Emergency Coordinator   for technical support

Roles and Key Responsibilities:

With technical assistance from the CP MEAL Coordinator and the MEAL RTA, facilitate the SMILER workshop at the project start Lead nutrition pre and post assessment surveys for MAMI and CMAM cohorts  Track the project performance vs. project indicators  Create and manage databases to ensure the traceability of the project beneficiaries and assistance provided Conduct a household level baseline study at the start of the project Regularly conduct on site monitoring and post distribution monitoring surveys Carryout market assessments for new and existing project sites Regularly collect and analyze market price data. Review, clean and analyze all project data, including but not limited to: beneficiary registration, baseline study, onsite monitoring, post activity monitoring, price data, final evaluation. Ensure that the project mid-term evaluation and project’s Real Time Evaluation are conducted in a timely manner and as per donor’s regulations. Ensure the project final evaluation is timely conducted. Elaborate, review, and test all M&E tools. Promote the use of Information Communication Technology for Development (ICT4D) solutions throughout the project including for the registration of beneficiaries, the registration of traders/vendors, the monitoring of the project activities, the post distribution household surveys, the post distribution market surveys, the baseline study, and the mid-term and final evaluations. Establish and manage a system to track beneficiary and non-beneficiary’s feedbacks and complaints management. Ensure a timely submission of the baseline study report, post distribution monitoring reports, market monitoring reports, feedbacks and complaints management reports, and evaluations reports. Support the development and testing of electronic data entry questionnaires using Commcare, Red Rose collect, Kobo collect, (or other software as needed) during periodic surveys and data analysis using appropriate statistical package. Train enumerators and daily workers on data collection tools and on the utilization of iPads and/or android devices. Supervise data collection exercises. In coordination with the ICT4D Specialist, maintain the project’s stock of IT equipment (including vendor phones, program phones, solar panels, Bluetooth printers, etc.). Collect and share lessons learned, best practices, success stories and innovations stemming from program implementation. Formulate and share clear recommendations for improved programming implementation.  Compile yearly beneficiary data.

Required Languages: English, Hausa and Fulani required and proficiency in any other local languages desirable.

Travel: Must be willing and able to travel up to 20% of the time to field locations throughout the work week.

Knowledge, Skills and Abilities (SKAs) 

Excellent interpersonal skills must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds. Ability to maintain confidentiality and privacy. Ability to work effectively under pressure and to organize and prioritize a variety of initiatives. Demonstrated commitment to gender-responsive and safe/dignified programming. Attention to details, accuracy and timeliness in executing assigned responsibilities. Proactive, results-oriented and service and customer-oriented. Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse.

Preferred Qualifications

Experience in participatory action planning and community engagement. Experience monitoring projects and collecting relevant data preferred. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Supervisory Responsibilities:

Key Working Relationships:

Internal: Emergency Coordinator, Other Emergency MEAL Officers, Program Managers, MEAL Coordinator, Emergency Program Officers, ICT4D Specialist, Operations Staff

External:  Local partners, Red Rose team, enumerators, external consultants and other key stakeholders.

Basic Qualifications

Bachelor or master’s degree in Information and Technology Management, Statistics or any other relevant equivalent degree At least 4 years full-time experience in Monitoring, Evaluation, Accountability and Learning, preferably with an international NGO.  Thorough technical knowledge and experience in MEAL. Demonstrated experience in database management Demonstrated appropriateness of quantitative statistical management programs including Microsoft Access, SPSS, EPI-INFO, STATA, and Microsoft Excel. Knowledge of Microsoft Power BI will be an added advantage. Familiarity with GIS and GPS technology. High degree of competency and comfort with information and communication technology used for MEAL Strong group process design and facilitation skills, including developing and leading workshops Team-oriented and strong interpersonal skills. Demonstrable experience working with Information and Communication Technologies (software and hardware). Fluency in English and Hausa Language is required. Demonstrated commitment to gender responsive programming. Excellent organizational, analytical, oral and written communication skills. Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.

Agency Competencies (for all CRS Staff):

Personal Accountability – Consistently takes responsibility for one’s own actions.  Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others – Works effectively in intercultural and diverse teams. Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset – Understands role in translating, communicating, and implementing agency strateg y and team priorities.

Safeguarding:

CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.