Production Manager (QSR)

Job title : Production Manager (QSR)

• We are seeking a detail-oriented and experienced Quality Control Manager to oversee quality, hygiene, and production standards across our Central Kitchen and outlets.
• The ideal candidate will be responsible for maintaining product consistency, enforcing operational standards, and ensuring that all food produced meets the company’s quality and regulatory requirements.

Key Responsibilities

• Monitor and enforce quality and hygiene standards across the Central Kitchen and all outlets
• Conduct routine inspections and audits to ensure compliance with SOPs
• Ensure consistency in taste, portioning, texture of all food products
• Identify quality gaps and implement corrective actions promptly
• Develop and enforce quality control procedures and checklists
• Train kitchen and outlet staff on food safety, hygiene, and handling standards
• Ensure compliance with internal SOPs and regulatory food safety standards
• Investigate and resolve customer complaints related to food quality
• Work closely with the Production Manager and Operations team to maintain product standards
• Prepare and submit regular quality reports to Management

Requirements

• Minimum of 3–5 years’ experience in Quality Control within a QSR environment
• Strong knowledge of food safety, hygiene, and production standards
• Experience in monitoring high-volume food production
• Strong attention to detail and quality control
• Good communication and training ability
• Ability to work across multiple outlets
• Strong reporting and documentation skills