Facility and Operations Officer

Job Summary

• The Facility and Operations Officer is responsible for overseeing the smooth day-to-day operations of the clinic by managing facilities, maintenance activities, utilities, assets, inventory, vendors, safety compliance, and operational support functions.
• The role ensures that the clinic environment remains safe, functional, clean, professionally maintained, and operationally ready at all times.
• The Facility and Operations Officer supervises Maintenance Officers and other facility support personnel to ensure the highest standards of facility management and operational excellence.

Key Responsibilities
Facility Management:

• Oversee the maintenance and upkeep of all clinic facilities, infrastructure, furniture, and fittings.
• Conduct routine facility inspections and ensure identified issues are resolved promptly.
• Ensure treatment rooms, reception areas, offices, restrooms, and common areas remain clean, functional, and presentable at all times.
• Supervise Maintenance Officers and ensure facility maintenance schedules are executed effectively.
• Coordinate preventive and corrective maintenance activities.
• Maintain records of repairs, maintenance activities, and facility-related incidents.
• Recommend facility improvements and upgrades where necessary.

Operations Management:

• Support the efficient day-to-day operation of the clinic.
• Ensure all operational areas are adequately prepared and functional before service delivery.
• Monitor operational processes and recommend improvements to enhance efficiency and client experience.
• Ensure adherence to established operational procedures and service standards.
• Support the execution of clinic campaigns, projects, events, and operational initiatives.
• Identify operational challenges and implement corrective actions where necessary.

Equipment and Asset Management:

• Maintain an up-to-date register of clinic assets and equipment.
• Coordinate servicing, repairs, and preventive maintenance of equipment.
• Monitor equipment performance and minimise downtime.
• Track warranties, maintenance agreements, and service contracts.
• Support the procurement, installation, and commissioning of equipment and facility assets.

Inventory and Supplies Management:

• Monitor stock levels of facility consumables and operational supplies.
• Ensure the availability of cleaning materials, office supplies, PPE, and maintenance consumables.
• Conduct inventory checks and maintain accurate inventory records.
• Coordinate replenishment requests and support inventory planning.
• Monitor usage trends and minimise stock shortages.

Vendor and Contractor Management:

• Source and recommend qualified vendors and service providers.
• Obtain quotations and support procurement activities.
• Monitor vendor performance and ensure service delivery meets agreed standards.
• Maintain vendor records, contracts, and service agreements.
• Coordinate facility-related contractors and external service providers.

Utilities and Infrastructure Management:

• Oversee the effective management of electricity, water supply, internet services, generator operations, fuel usage, and other utilities.
• Ensure uninterrupted utility services to support clinic operations.
• Monitor utility consumption and identify opportunities for cost optimisation.
• Escalate and coordinate resolution of utility-related issues.

Health, Safety and Compliance:

• Ensure compliance with workplace health, safety, and operational standards.
• Conduct routine safety inspections and risk assessments.
• Ensure emergency exits, fire extinguishers, first aid kits, and safety equipment remain functional and accessible.
• Maintain safety records and incident reports.
• Support regulatory compliance and implementation of safety policies.

Security and Environmental Management:

• Supervise security personnel and facility support teams.
• Ensure clinic premises remain secure, safe, and professionally maintained.
• Monitor access control procedures and security systems.
• Ensure environmental cleanliness standards are consistently maintained.

Qualification & Requirement

• Bachelor's Degree in Operations Management, Business Administration, Estate Management, Facility Management, or a related field.
• Minimum of 3 years' experience in facility management, operations management, administration, hospitality, healthcare, wellness, or a related industry.
• Previous experience supervising maintenance, janitorial, security, or facility support personnel.
• Experience coordinating vendors, contractors, and service providers.
• Experience managing facility maintenance schedules, utilities, assets, and operational support functions.
• Strong inventory monitoring and asset management skills.
• Strong understanding of facility management principles and operational best practices.
• Knowledge of building maintenance, utilities management, and workplace safety requirements.

Salary
N300,000 - N350,000 per month.

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified candidates should forward their CV and a cover letter outlining their suitability for the role to: View email address on hotnigerianjobs.com using "Facility and Operations Officer – Port Harcourt" as the subject of the email.

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