- Identify sales opportunities and follow the sequence of activities in the Sambus Sales Cycle to achieve annual sales targets.
- Networking and building connections as well as developing new accounts to build a potential sale pipeline.
- Developing a sales document, preparing quotes, and completing sales-related
- Providing outstanding after-sales services to clients and managing client relationships to ensure positive customer satisfaction reviews. Achieve minimum 4-star rating (i.e. 4 out 5) in the assigned vertical.
- Collaborating with the Finance & Operations Unit and the Tech team to ensure products are ordered and delivered within agreed timelines. This involves transferring orders to the Finance & Operations Unit for purchases to be made and ensuring that the Tech team delivers and trains clients on products purchased within the agreed timelines.
- Drive repeat sales by checking customer purchase history and cross-selling and/or upselling clients.
- Ensure customer loyalty by generating and suggesting added value services clients end-users withing client organizations can get from the products purchased.
- Keep the product knowledge and technical skills up to date by participating in ongoing training, workshop, and career development programmes.
- Accept ownership for generating, maintaining, and expanding sales and value-addition.
- services in the assigned vertical.
- To produce periodic operational reports to the line manager and provide feedback on market and customer developments that Sambus needs to respond to.
- Client and vertical research to stay up to date of industry developments and trends to build expertise and help serve clients/potential clients better.
Vacancy posted a month ago
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