WMOS Infrastructure Support Consultant
Full-time
Cephas Consultancy Services Private Limited
WMOS Infrastructure Support Consultant (Remote – US)
Location: Remote (US-based). Candidates must be available to work during 12 PM–8 PM EST.
Experience: 7+ years | Type: Full-time or contract
About the Role
We are seeking a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience. You will partner with WMS Operations, DCS, Infrastructure, and Manhattan support teams to help ensure warehouse operations run smoothly. The work spans application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments.
What You’ll Do
- Perform WMS application restarts following DCS configuration changes and maintenance.
- Deploy Jasper reports, label files, and configuration artifacts across WMS nodes.
- Perform SDN updates and create ADC alerts via the Manhattan Management Console.
- Manage SCI report schedules through the IBM Cognos SCI portal.
- Enable diagnostic logging via CLI, gather logs, and submit cases through the Manhattan THRU portal.
- Monitor nodes for stuck processes (e.g., PkCancelS, PkShipWaveS, PkInvoiceS) and resolve or escalate issues.
- Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues.
- Set up Manhattan Billing connections between WMS and billing servers.
- Configure cron jobs and scheduled processes, including task release, batch jobs, Inv605, and invoicing.
- Configure and test MHE endpoints, including setup, DIF logging, failover testing, and load balancer configuration.
- Troubleshoot PIX transactions and Inv605 failures, and validate PIX Schedule Export.
- Troubleshoot MIP, MDA, and WM application loading errors during builds and deployments.
- Investigate wave and allocation failures by identifying root causes in logs, using SQL to pinpoint affected orders and items, and handing off to DCS for data fixes.
- Automate routine environment tasks through verification and validation scripting and automated restarts.
What You Bring
We are looking for a candidate who possesses:
- 7+ years of experience in application/infrastructure support or production support.
- Hands-on experience with Manhattan WMOS/WMS in a production environment.
- Strong proficiency in Linux/Unix CLI, shell scripting, process monitoring, and log analysis.
- Strong SQL skills for troubleshooting and data investigation.
- Experience with cron/batch jobs, deployments, configuration changes, and environment support.
- Familiarity with WMS integrations, interfaces, and warehouse transactions.
- Solid incident management and communication skills.
Vacancy posted 11 days ago
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