Pharmacist-in-Charge, Regional Lead, Lagos
Shelf Life
Key Responsibilities
1. Sales Performance
- Own regional revenue growth and margin targets
- Manage and coach Sales Associates / Field Sales Representatives
- Drive pipeline conversion, deal closure, and acquisition of new accounts
- Provide hands-on support for complex or high-value deals
- Monitor pricing discipline and credit exposure
2. Customer Success
- Ensure high-quality service and customer experience
- Monitor order accuracy, timeliness, and complaint resolution
- Escalate and resolve critical customer issues promptly
- Provide feedback to HQ to drive continuous service improvements
- Coach team members on consistent, professional interactions
3. Operations
- Collaborate with Operations and Fulfilment to meet service level agreements
- Identify and escalate operational risks affecting revenue or CX
- Support regional operational improvements and implementation
4. Team & Execution
- Lead, motivate, and hold the regional sales team accountable
- Set clear KPIs, targets, and performance expectations
- Conduct regular pipeline reviews and performance assessments
- Ensure execution discipline and accountability across the team
5. Strategic & Compliance
- Maintain compliance with company policies, GDP, and regulatory standards
- Track market trends, competitor activity, and emerging opportunities
- Support new product introductions, pilots, and regional initiatives
- Ensure ethical practices in sales, pricing, and customer engagement
6. Stakeholder Engagement
- Own relationships with strategic, institutional, and high-value accounts
- Represent Field Technology in senior negotiations and escalations
- Act as regional liaison for Finance, Operations, and Customer Success
- Report regional performance, risks, and insights to leadership
Reporting Structure
Reports to: National Sales Manager / GM
Key collaborators: Regional Ops Coordinators, Customer Success, Credit Control
If this sounds like you, we'd love to meet you.
Field is an equal opportunity employer and welcomes applications from qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, disability, or age.
Vacancy posted 1 day ago
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