Senior People Partner - Product & Functions (Remote)

The Impact

• Your leadership will directly shape how we build, retain and grow the engineering talent powering our mission.
• We've now reached 10 million customers and unlocked $2+ billion in credit across five African markets.
• This role sits right at the centre of the machine that makes that growth possible.

The Opportunity

• Mission-driven HR: Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams
• Global recognition: Join a company named by TIME 100 as one of the world's most influential, and by the Financial Times as Africa's fastest-growing company for 5 consecutive years (2022–2026)
• Scale challenges: Build credibility across a genuinely varied portfolio — creative and iterative teams like product and design sit alongside operational, market-specific, high-stakes teams like fraud and workplaces
• Environmental impact: Work for a carbon-negative company that has displaced over 2 million tonnes of CO₂ emissions

What You'll Do

• You'll be a trusted advisor to our product, design and digital lending leaders, aligning people strategy to product delivery and team evolution, while also owning the people agenda for fraud, workplaces, impact and corporate communications and marketing across multiple markets and operating models.
• It's a portfolio with unusual variety — succeeding here means switching register comfortably and building credibility with very different kinds of leaders, from a design team to a fraud operations team in the same day.

Day to day, you'll:

• Support org design and change: contribute to team transformations, workforce planning and structural change across your client groups
• Build capability in managers: develop the people management standard across your portfolio, from performance conversations to hiring and development
• Scale and retain talent: implement approaches to attract, develop and retain product, design and analytics talent in a competitive market
• Use people analytics to inform action: work with Centres of Excellence and your clients to turn data into insight and insight into action
• Own employee relations: manage cases across your portfolio, working with our ER Centre of Excellence on the complex end
• Embed our culture: reinforce M-KOPA's values at every touchpoint, from performance and development to feedback loops and rituals.

Required Experience

• HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership
• Exposure to product, design, marketing or analytics teams, and an understanding of how they're built, motivated and retained
• Breadth and adaptability: comfortable moving between very different teams (e.g. a design team and a fraud operations team) in the same day
• Strategic and operational range: comfortable shaping longer-term plans and delivering the day-to-day work that makes them real
• Remote and global savvy: experience supporting cross-cultural teams across multiple regions
• Analytical and advisory instinct: uses data, influence and judgement to advise leaders on trade-offs and risks
• Confident handling employee relations matters across more than one jurisdiction, partnering with an ER Centre of Excellence rather than carrying every case alone (Europe/UK exposure is a plus, not a requirement).

Location & Benefits

• Fully Remote role - Can be Based in the UK or Nigeria
• Reports to the Lead People Partner, Technology
• Room to grow your own scope, with mentorship from a senior partner who owns the wider technology and product portfolio
• Professional development and coaching partnerships
• Family-friendly policies and flexible working arrangements
• Well-being support and career growth opportunities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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