ICT and E-Learning Officer

Position Summary

• The DAPS ICT and E-Learning Officer is responsible for managing, supporting, and enhancing the school's information and communication technology (ICT) infrastructure, digital learning systems, and educational technology initiatives.
• The Officer ensures the effective integration of technology into teaching, learning, administration, and student support services.
• The role focuses on maintaining reliable ICT systems, supporting instructors and students in the use of educational technologies, coordinating e-learning programs, and promoting digital literacy across the school community.
• The ICT and E-Learning Officer serves as the primary resource person for technology-related solutions that improve academic delivery, operational efficiency, and student success.

Key Responsibilities
ICT Infrastructure Management:

• Manage and maintain the school's ICT infrastructure, including computers, servers, printers, projectors, internet connectivity, and networking systems.
• Monitor the performance, security, and functionality of all technology resources.
• Perform routine maintenance, troubleshooting, and system upgrades.
• Coordinate installation and configuration of hardware and software.
• Ensure reliable internet access and network performance across the school.
• Maintain inventory records for ICT equipment and technology assets.
• Recommend technology upgrades and improvements.

E-Learning Systems Administration:

• Manage and support Learning Management Systems (LMS) and online learning platforms.
• Coordinate the implementation and administration of virtual learning environments.
• Provide technical support for online classes, webinars, and digital learning activities.
• Monitor system performance and user engagement on e-learning platforms.
• Support the development and deployment of digital learning resources.
• Ensure accessibility and functionality of online educational content.

Educational Technology Integration:

• Support instructors in integrating technology into teaching and learning.
• Provide guidance on the effective use of educational software and digital tools.
• Assist in the development of technology-enhanced instructional materials.
• Promote innovative teaching strategies through the use of educational technology.
• Support the implementation of blended learning and online learning initiatives.
• Research and recommend emerging educational technologies.

Technical Support Services:

• Provide first-level technical support to students, staff, and administrators.
• Diagnose and resolve hardware, software, network, and system-related issues.
• Respond promptly to technology support requests.
• Develop user guides and troubleshooting resources.
• Ensure minimal disruption to academic and administrative activities.
• Maintain records of support requests and resolutions.

Digital Literacy and Training:

• Conduct ICT and digital literacy training programs for students and staff.
• Organize workshops on technology tools, cybersecurity awareness, and digital citizenship.
• Train instructors on Learning Management Systems, productivity tools, and online teaching platforms.
• Support students in developing digital skills necessary for academic success.
• Promote responsible and ethical use of technology.

Data Management and Information Systems:

• Maintain and support student information systems and school databases.
• Ensure accuracy, security, and confidentiality of digital records.
• Generate reports and analytics to support academic and administrative decision-making.
• Implement backup and data recovery procedures.
• Monitor compliance with data protection and privacy requirements.
• Support data collection and reporting processes across academic programs.

Cybersecurity and Risk Management:

• Implement measures to protect school technology systems from security threats.
• Monitor system security and user access controls.
• Conduct regular system backups and security checks.
• Promote cybersecurity awareness among students and staff.
• Ensure compliance with ICT policies and acceptable-use guidelines.
• Respond appropriately to technology-related incidents and risks.

Academic and Administrative Support:

• Support online assessments, examinations, and testing activities.
• Assist in technology setup for classrooms, seminars, workshops, and school events.
• Provide technology support for admissions, student services, and academic operations.
• Collaborate with academic teams to improve digital learning experiences.
• Support technology-driven student success initiatives.

Stakeholder Engagement and Collaboration:

• Work collaboratively with instructors, administrators, students, parents, and external technology partners.
• Coordinate vendor relationships for ICT equipment and services.
• Support educational partnerships involving technology and innovation.
• Participate in school events, outreach programs, and digital transformation initiatives.

Compliance and Administrative Responsibilities:

• Ensure adherence to school ICT policies and procedures.
• Maintain accurate documentation of systems, licenses, assets, and technology resources.
• Prepare weekly, monthly, and termly ICT reports.
• Monitor technology budgets and resource utilization.
• Participate in professional development activities and training programs.
• Perform additional duties assigned by school leadership.

Requirements

Educational Qualification:
Applicants must possess any of the following qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering, Educational Technology, ICT Education, or a related field from a recognized institution.
• Higher National Diploma (HND) in Computer Science, Information Technology, or a related discipline with relevant professional experience may be considered.
• Master's Degree in Information Technology, Educational Technology, Computer Science, or a related field is an added advantage.
• Professional certifications such as, are an added advantage:
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Educator (MCE)
  • Google Certified Educator
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+, Network+, or Security+
  • Certified Information Systems Security Professional (CISSP)
  • Learning Management System Administration Certifications

Experience:

• Must have 3–5 years experience in ICT support, educational technology, systems administration, e-learning management, or related roles.
• Experience working in a school, university, educational institution, or training environment is highly desirable.
• Experience administering Learning Management Systems (LMS) and virtual learning platforms.
• Experience supporting online learning, digital assessments, and educational technology initiatives.
• Experience managing computer networks, software systems, and technology infrastructure.

Required Skills and Competencies:
Technical Expertise:

• Strong knowledge of computer hardware, software, networking, and operating systems.
• Experience with Learning Management Systems and educational technology tools.
• Understanding of cloud-based technologies and digital collaboration platforms.
• Knowledge of cybersecurity principles and best practices.

E-Learning and Educational Technology:

• Ability to support online learning environments.
• Knowledge of instructional technologies and digital content delivery.
• Understanding of blended learning and virtual education models.

Communication:

• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical users.
• Strong training and facilitation skills.

Organization and Administration:

• Strong project management and organizational skills.
• Ability to manage multiple technology projects simultaneously.
• High attention to detail and accuracy.

Data Management:

• Ability to maintain digital records and databases.
• Strong analytical and reporting skills.
• Understanding of data security and confidentiality requirements.

Personal Attributes:

• Passion for technology and education.
• Strong problem-solving and analytical abilities.
• Professionalism and integrity.
• Student-centered and service-oriented mindset.
• Ability to work independently and collaboratively.
• Adaptability and willingness to learn emerging technologies.
• Proactive and solution-oriented approach.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send CV and Application to: View email address on hotnigerianjobs.com or  View email address on hotnigerianjobs.com using the Job Title as the subject of the email.

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