Programme Service Delivery Quality of Care Officer - Kano

The Service delivery and QoC officer is responsible for clinical quality assurance and strategic positioning of A360’s SRH/FP/MNCH/Nutrition services at the state level. The role supports subnational governments and supported facilities to deliver high‑quality, evidence‑based services for adolescent girls, young women, and newborns .

Operationally, the role strengthens government systems and health facilities to deliver high‑quality, evidence‑based services for adolescent girls, young women, and newborns, while driving data‑driven decision‑making, stakeholder coordination, and sustainable scale at state level.

The Officer will oversee all service delivery and quality improvement activities across assigned facilities within a cluster of LGAs ensuring consistent standards of care and measurable improvements in health outcomes.

The Officer leads/coordinates TA and implementation in six broad objective areas:

1. TA for Government System Strengthening (aligned with SRH & MNCH projections)
2. Instituting Quality of Care (QoC) Frameworks & Mechanisms
3. Data Management, Analysis & Use (high RDQA performance)
4. Supply Chain Management for Essential Commodities
5. Strategic Engagement, Coordination & Resource Alignment (scale & sustainability)
6. Planning/Budgeting, Knowledge Management & Reporting

Requirements

• Must possess a first degree in Nursing and /or Midwifery. And must be registered with the Nursing and Midwifery Council of Nigeria.
• An observable commitment to professional improvement will be an added advantage.
• 5 years’ experience in an equivalent service delivery/health capacity strengthening role with progressively increasing responsibility in a fast-paced working environment.
• Supporting the delivery of results, learning, and capacity building for LGA and PHC level personnel.