Telecollections Manager

Driver Account Manager is responsible for collecting and maintaining a record of all outstanding payment. Making payment arrangement and advising clients on repayment plans. H/She suggest various debt collection tactics and programs based on requirements.

This position will demonstrate the ability to lead and train others.

What You’ll Do (Job Description):

• Drive the collections process across all regions to meet cash collection targets.
• Managing Collection Activity – Monitoring aging reports and collection activity to ensure receivables are collected within standard credit terms
• Reviews collection process’s effectiveness and policies.
• Take a leadership role in the design and analysis of collections information supporting the Collections optimization .
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Staff Development: Involvement in the career development of the team any staffing decisions
• Leadership: effectively lead, manage and develop collections teams across current and new city launches.

Requirements

• 3-5+ years of proven collection experience with at least one year in a managerial role.
• Ability to effectively communicate to different audiences in different functions in multiple geographic locations
• Knowledge of Credit Risk fundamental principles and their application to collections and recoveries strategy
• Must be able to perform analysis and prepare spreadsheets
• Exceptional organizational, time management, and problem-solving skills
• Exceptional analytical skills, detailed documentation, and sound judgment
• Must be able to perform independently, be self-motivated, and demonstrate initiative.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Frequent performance chats & reviews and professional development opportunities
• High performing & passionate team members + fun work culture!