Deputy General Manager (Fleet)

Job title : Deputy General Manager (Fleet)

Key Responsibilities:

Fleet Strategy & Network Optimization

• Develop and execute a fleet strategy to support nationwide distribution across hubs, gateways, and last-mile delivery points.
• Align fleet capacity with daily shipment volumes, peak periods, and regional demand fluctuations.
• Optimize route planning and vehicle allocation for both last-mile and line-haul operations.

High-Volume Operations Management

• Oversee daily operations of a large and diverse fleet (vans, bikes, trucks).
• Ensure vehicles are available to meet strict delivery timelines (same-day, next-day, inter-state).
• Partner closely with Gateway, Hub, and Regional Operations teams to eliminate bottlenecks.

Maintenance & Fleet Reliability

• Drive a zero-downtime mindset through strict preventive maintenance culture.
• Ensure all regional workshops and third-party vendors meet SLA standards.
• Standardize maintenance processes across all regions to reduce variability.

Cost Optimization & Fuel Efficiency

• Lead aggressive cost-control initiatives across fuel, repairs, and spare parts.
• Implement and monitor fuel management systems to reduce wastage and fraud.
• Track and improve cost per delivery and cost per kilometer.

Safety, Compliance & Risk Management

• Enforce strict adherence to transport regulations, vehicle documentation, and safety standards.
• Drive safety programs for riders and drivers (training, audits, enforcement).
• Investigate incidents and deploy corrective/preventive actions across the network.

Technology & Data-Driven Operations

• Leverage telematics, GPS tracking, and fleet management systems for real-time visibility.
• Use data analytics to improve route efficiency, driver behavior, and asset utilization.
• Champion digital transformation initiatives within fleet operations.

Driver Management

• Oversee recruitment, onboarding, and performance management of drivers.
• Drive discipline, productivity, and adherence to service standards.
• Reduce attrition through engagement and structured incentive programs.

Vendor & Partner Management

• Manage third-party transporters, leasing partners, and maintenance vendors.
• Negotiate contracts and enforce SLAs to ensure service quality and cost efficiency.

Cross-Functional Collaboration

Work closely with:

• Gateway Operations (for inter-state movement)
• Customer Experience (to reduce delivery complaints)
• Finance (budgeting and cost control)
• HR (driver workforce planning)

Key Performance Indicators (KPIs):

• On-time delivery rate (OTD)
• Fleet availability (≥ 95% target)
• Vehicle downtime reduction
• Cost per delivery / cost per km
• Fuel efficiency & fuel loss reduction
• Rider/driver productivity (deliveries per rider/day)
• Accident and safety incident rate
• Maintenance turnaround time

Qualifications & Experience:

• Bachelor’s degree in Engineering, Logistics, Transport Management, or related field (MBA preferred).
• 8–15 years’ experience in logistics/fleet operations, with at least 5–7 years in senior leadership.
• Proven experience managing large, distributed fleets in a high-volume, time-sensitive environment.
• Strong understanding of last-mile delivery and inter-state logistics operations.

Key Competencies:

• Strong operational leadership in high-pressure environments
• Data-driven decision-making
• Financial acumen and cost optimization mindset
• Excellent stakeholder and vendor management
• Deep understanding of Nigerian logistics terrain and challenges
• Ability to scale operations rapidly

Preferred Experience:

• Experience in e-commerce, courier, or express logistics companies
• Hands-on experience with telematics and route optimization tools
• Background in managing both owned and outsourced fleets

Success Profile (What Good Looks Like in 6–12 Months):

• Noticeable improvement in on-time deliveries and fleet availability
• Reduction in fleet-related costs and fuel losses
• Stronger discipline and performance across driver/rider workforce
• Improved maintenance turnaround time across all regions
• Increased visibility and control through technology adoption