Product Designer (UI/UX)

Overview

• Support the design, improvement, coordination and quality assurance of Tongston’s digital products, platforms and user experiences, including T-World, Tongston websites, client-facing websites managed by the company, and selected third-party software/tools configured for company or client use.
• The role combines UI/UX design, user research, product improvement, testing, documentation, stakeholder coordination and implementation follow-through, with the expectation that the role holder develops into a broader product management capacity over time.
• This is a 100% remote role full-time This is a full-time paid independent contractor engagement for 12 months.

Roles and Responsibilities

• Collaborate with cross-functional teams including Data, Research & Economics, Education, Strategy, Media/Info, Operations and Technology to translate user, business and operational needs into effective digital product and experience improvements.
• Conduct and support user research, usability testing and feedback analysis using surveys, interviews, analytics and other tools to inform product, design and feature decisions.
• Design and refine user journeys, user flows, wireframes, prototypes, site maps, mock-ups and related product/design documentation for web, mobile and other digital platforms.
• Support the design, review and improvement of Tongston’s digital ecosystem, including T-World, company websites, internal tools, client-managed websites and selected third-party platforms configured for business or client use.
• Monitor and analyze feedback, usage data, performance metrics and quality indicators to identify gaps, friction points and opportunities for continuous improvement.
• Conduct routine testing, QA and user acceptance reviews across websites, apps and configured software platforms to ensure usability, accessibility, responsiveness, consistency and overall quality.
• Maintain consistency across products through design standards, reusable patterns, style guides and structured documentation of product and design decisions.
• Contribute to product strategy, roadmap refinement, benchmarking and release planning through research-backed recommendations and practical implementation insight.
• Support user adoption and product continuity through guides, walkthroughs, handover notes and other supporting materials as required.

Knowledge, Skills & Attitude Requirements
Technical Experience:

• Relevant qualification in Product Management, Computer Science, Business Administration, or a related field.
• 1 – 2 years of relevant experience in UI/UX, product design or digital product support (wireframes, website mapping, storyboards, user process flows, etc.) across web and mobile platforms (especially mobile).
• Exposure to no-code/low-code tools, CMS platforms or third-party software configuration.
• Experience with participating in the deployment of web and mobile applications; and interacting with users/tracking user feedback is useful.
• Experience working across cross-functional teams and collaborating with developers, designers, data analysts & Scientists, media, education and other such personnel; and supporting testing, feedback collection or post-launch improvements is useful.

Technical Knowledge:

• Good knowledge of UI/UX best practices and user-centered design principles.
• Good understanding of SEO principles and ensuring that UI/UX designs will adhere to them.
• Good understanding of usability, accessibility, consistency and quality assurance across digital products and platforms and product thinking, including user needs, problem definition, feature refinement and continuous improvement.
• Basic knowledge of image authoring tools, to be able to crop, resize, refine, or perform adjustments on an image.
• Familiarity with data management, analytics, and performance tracking tools is useful.
• Understanding of app development processes, API and third-party integrations; and developer handoff requirements is useful.

Technical Skills:

• Excellent visual design skills & principles and proficiency in Figma.
• Strong writing or copy structuring ability for digital interfaces, prompts, labels, guidance text and user-facing content.
• Proficiency in using Git version control.
• Ability to work closely with developers and relevant technical teams to ensure timely implementation of agreed requirements, issue resolution and alignment between business needs, user experience and technical delivery.
• Ability to apply product thinking to help define user needs, problem statements, use cases, feature requirements, priorities and phased improvement opportunities.
• Proficiency in HTML, CSS (SCSS) and Adobe Creative Suite is useful.
• Familiarity with tools such as Gimp or Photoshop is useful.

Soft Skills & Attitude:

• Strong problem-solving and analytical skills
• Good communication and collaboration abilities
• Ability to manage tasks and meet deadlines in a remote environment
• High attention to detail and design quality.
• Curious, proactive, and committed to continuous learning
• Comfortable working in a fast-paced, cross-functional team
• Strong alignment with Tongston’s mission, values, and culture.

Benefits

• Monthly professional fee of NGN120,000.
• A monthly Remote Productivity Support Package.
• A company-provided laptop and access to Tongston-funded platforms, software, licensed tools and other approved resources required to perform your role effectively.
• Pathway to full-time employment opportunity to secure additional benefits, including pension, HMO, statutory employee leave categories, promotion-based entitlements, and staff welfare benefits.
• Exposure to user research, product strategy, user journeys, wireframing, prototyping, usability testing, analytics-informed design improvement, and cross-functional product delivery across web, mobile and other digital platforms.
• Team-based execution and support, including an overall project management structure, reporting to a line manager, and collaboration within a sprint-based team workflow with defined weekly deliverables.
• A structured learning and growth pathway supported through twice-yearly performance review, development and growth conversations (January & July). If you join after a review cycle, your first review will take place in the next review window. The review helps you document and communicate how you’ve grown, developed and demonstrated being Valuable, Influential & Profitable.
• Learning & Development budget: NGN200,000 to support continuous upskilling, role-specific learning and broader professional development.
• Up to 10 working days of approved paid time away from active delivery annually.
• Eligible for the Tongston Annual Personnel High Performance Award which comes with cash prizes and certificates you can include in your profile for future jobs.
• Professional Visibility: listed on Tongston’s website.
• Complimentary premium access to T-World, Tongston’s integrated digital platform.
• Eligibility for discretionary performance-based bonus/allocation.

Participation in Tongston Academy sessions (scheduled periodically):

• Personal branding (includes CV/LinkedIn review).
• Personal finance & investing.
• Sales, communication & networking.
• Business development & strategy.
• Project management, Cybersecurity awareness & Digital automation tools.

Application Closing Date
31st August, 2026.

Method of Application
Interested and qualified candidates should:

Note

• Fill the form where you can provide information about yourself.
• Upload your CV & portfolio where applicable, and answer some basic pre-screening questions that demonstrate how you meet the knowledge, skills and attitude requirements for the role, in line with the JD, no later than 31 August 2026.
• Applications will be reviewed on a rolling basis, so we strongly encourage early submission.
• If you have any questions or clarifications, please write to us at View email address on hotnigerianjobs.com with View email address on hotnigerianjobs.com in copy. Please use the subject “IC Application for - [name of the role]” in directing any correspondences to us.
• If shortlisted, you will progress through the rest of the recruitment process - technical assessment, personality & multiple intelligence check, conversation with the line manager and one or more team members, reference checks, and, if successful, an offer & if accepted, onboarding.
• Although this is a remote opportunity, candidates based in Gombe, Bauchi, Ilorin, Lagos or Abuja will be viewed favourably.
• For candidates who have not yet completed their NYSC, we may also be able to consider an NYSC engagement, particularly for those based in Gombe, Lagos or Abuja.

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